JAYNE BENCITO
Maple,Canada
Summary
Dynamic professional with extensive experience at Hamad Medical Corporation and Kate Spade New York. Proven ability in guest relations and customer service, enhancing sales through effective product promotion. Skilled in documentation and recordkeeping, consistently achieving high-quality care and fostering strong relationships with clients and colleagues. Adaptable and committed to excellence in diverse environments.
Overview
25
25
years of professional experience
Work History
Sales Associate
Kate Spade New York
Vaughan, Canada
09.2017 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased sales by offering advice on purchases and promoting additional products.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Completed orders and organized product deliveries to meet customer timetables.
Case Manager
Hamad Medical Corporation
Doha, Qatar
09.2011 - 07.2014
- Company Overview: Hamad Medical Corporation is a healthcare provider in Doha, Qatar.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Identified issues, analyzed information and provided solutions to problems.
- Used coordination and planning skills to achieve results according to schedule.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Helped patients receive appropriate, high-quality care with reasonable results.
- Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
- Hamad Medical Corporation is a healthcare provider in Doha, Qatar.
Staff Nurse
Hamad Medical Corporation
Doha, Qatar
10.2000 - 09.2011
- Company Overview: Hamad Medical Corporation is a healthcare provider in Doha, Qatar.
- Monitored patients' conditions and reported changes in physical presentation, appearance and behavior to discuss treatment with physicians.
- Administered medications via oral, IV and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Performed various nursing interventions such as wound dressing, vital sign monitoring and specimen collection.
- Implemented medication and IV administration, catheter insertion and airway management.
- Directed patient care by initiating and following through with plan of care, continuing care and discharge instructions.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Assessed physical, psychological, physiologic and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures and nursing best practices.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions and bronchoscopies.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Hamad Medical Corporation is a healthcare provider in Doha, Qatar.
Education
Bachelor Of Science - Nursing
Adventist University of The Philippines
Cavite, Philippines03.1998
Skills
- Guest Relations
- Time Management
- Customer Service
- Product Promotion
- Cash Register Operation
- Adapt to Diverse Groups
- Registration Documents
- Microsoft Access
- Documentation and Recordkeeping
- Policy and Procedure Adherence
Timeline
Sales Associate
Kate Spade New York
09.2017 - Current
Case Manager
Hamad Medical Corporation
09.2011 - 07.2014
Staff Nurse
Hamad Medical Corporation
10.2000 - 09.2011
Bachelor Of Science - Nursing
Adventist University of The Philippines
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