JAYNA BRIDAROLLI
Calgary,AB
Summary
Outgoing and friendly individual with excellent interpersonal communication strengths with 4 years of customer service. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
STARBUCKS COFFEE COMPANY
07.2016 - 02.2021
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching
STERILE
REPROCESSOR
03.2021 - 08.2023
- Performs routine testing on sterilization equipment and maintenance to keep instruments in working order
- Assesses instruments, equipment, and containers to promote cleanliness and proper functioning
- Picking instruments and supplies for surgeries
- Verifies and maintains proper documents and records for sterilization
- Collaborates with medical staff to confirm availability of medical equipment for patient care
Operating Room Liaison
Interior Health
02.2022 - 09.2022
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues
- Developed and implemented strategies to streamline communication between internal and external stakeholders
- Ensured all required equipment and supplies was readily available and ordered for doctors and nursing staff
- Demonstrated respect, friendliness and willingness to help wherever needed
SITE PRACTICUM
SOUTH HEALTH CAMPUS
06.2020 - 08.2020
- Demonstrated proficiency at operating machinery such as the Ultrasonic and sterilizers
- Demonstrated the ability to ensure instruments are functioning properly as well as ensuring no bio-burden is remaining on instruments before sterilization process
- Demonstrated the ability to identify STAT items and prioritize them through decontamination independently
Education
High School Diploma -
Bishop Carroll High School
Calgary, AB06.2018
Certification -
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Calgary, AB10.2020
Skills
- Positive attitude
- Ability to Adapt
- Cash Register Operation
- Exceptional Customer Service
- Excellent communication skills
- Detail orientated
Certification
- Pro Serve Certification
- ProTect Certification
- CRCST Certification
Affiliations
- HSPA Member
Timeline
Operating Room Liaison
Interior Health
02.2022 - 09.2022
STERILE
REPROCESSOR
03.2021 - 08.2023
SITE PRACTICUM
SOUTH HEALTH CAMPUS
06.2020 - 08.2020
Barista
STARBUCKS COFFEE COMPANY
07.2016 - 02.2021
High School Diploma -
Bishop Carroll High School
Certification -
SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY
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