Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jayms Mattheau Labasbas

Surrey,BC

Summary

Dedicated and responsible individual with a proven track record in maintaining clean kitchens and ensuring customer satisfaction through exceptional service. Offering a range of skills in cleanliness and customer satisfaction, committed to delivering fast-paced work and proper food handling. Service-driven team player excelling at connecting with people, resulting in a loyal customer base who frequently return for outstanding service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

KITCHEN CREW

PIZZA HUT
05.2024 - Current
  • Crafting/making pizza's, hand pressing pizza dough, creating salads, and preparing foods
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Maintained a high level of personal hygiene, contributing to the cleanliness of the kitchen environment.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

Banquet Server

RBC Convention Centre
09.2012 - 07.2023
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
  • Set up banquet tables and chairs based on event requirements.
  • Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Worked with banquet manager to coordinate event set up and schedule.
  • Carried out professional service, retaining polite and friendly approach at all times.
  • Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
  • Adhered to all health and safety regulations while serving food and beverages.
  • Arranged linens and table settings according to seating plan and event theme.
  • Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
  • Answered guest questions about event plans and food service choices.
  • Responded to guest inquiries and requests promptly and courteously.

PRODUCTION ASSOCIATE

SOUTHMEDIC
01.2020 - 01.2021
  • Responsible for the direct production of innovative and unique medical devices including laryngoscope and menstrual discs/cups
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a flexible approach to work assignments, willingly cross-training in other areas to support changing production needs.

BARISTA

STARBUCKS
01.2017 - 01.2019
  • Inform customers about specials or new items, answering questions and accepting orders and payments.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

Secondary School -

Daniel McIntyre Collegiate
Winnipeg, Manitoba

Secondary School -

Winnipeg Adult Education Center
Winnipeg, Manitoba
01.2014

Skills

  • Flexibility
  • Conflict Resolution
  • Customer Service
  • Computer Literate
  • Safe Food Handling
  • Quality control understanding
  • Adherence to Guidelines
  • Sanitation Standards Compliance

Certification

  • Food Handler Training, 2023
  • Smart Choice Certificate, 2023, 2023

Languages

English
Full Professional
Tagalog
Full Professional

References

  • BETINA BINALLA, 604-723-3143
  • EBEN CRUZAT MASUNGSONG, 778-927-6150
  • ROSAVEL DELA ROSA, 778-987-1220

Timeline

KITCHEN CREW

PIZZA HUT
05.2024 - Current

PRODUCTION ASSOCIATE

SOUTHMEDIC
01.2020 - 01.2021

BARISTA

STARBUCKS
01.2017 - 01.2019

Banquet Server

RBC Convention Centre
09.2012 - 07.2023

Secondary School -

Daniel McIntyre Collegiate

Secondary School -

Winnipeg Adult Education Center
Jayms Mattheau Labasbas