Jaymor Ongican
Surrey,BC
Summary
Dedicated, hardworking and good restaurant management with extensive daily planning and operations experience. Skilled in staff training and development. Highly proactive Front of the house in restaurant industry. Background upselling , management and customer service in fast-paced settings.
Overview
11
11
years of professional experience
1
1
Certification
Work History
restaurant manager
Downtown pizzeria
Albury, NSW
04.2024 - 03.2025
- Managing a busy fast running semi casual Italian restaurant 250 to 350 busiest hour
- Communicating to kitchen for fast and efficient service
- Managing the bar area for fast and quick service
- Familiarize on the drinks and food menu for better upselling
- taking orders and resevations
Restaurant Manager
Glenbosh Wine Estate
, AUSTRALIA
01.2023 - 03.2024
- Improved overall customer satisfaction by implementing new service standards and staff training programs
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service
- Managing POS, preparing and presenting sales report
Manager Trainee
XS Espresso
, AUSTRALIA
12.2022 - 01.2023
- Managing the floor area food running, order follow ups, delivering food to the respective tables
- Circulating to help the team to ensure smooth operation
- Taking beverages order and making the drinks in front of the customers
- Maintaining the cleanliness of the bar and dining area
- Making sure all the mis en place ore ready before opening
- Receiving bar supplies and stock
SERVER, Bartender, Food Runner, Host
Margaretville Key West Resort And Marina
, USA
01.2019 - 09.2019
- Working with the restaurant managers to all aspect of operation
- Supervisory duties including directing bussers, food runner & host
- Assisting with scheduling employees
- Taking inventory of food and beverages item
- Taking food and beverage orders from patrons
- Answering question about the menu
- Communicating with the kitchen staff
- Providing an excellent guest experience
Banquet Captain, Men's Bartender, Waiter
The Country Club Of Little Rock
, USA
09.2018 - 01.2019
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events
- Coordinated with event planners for seamless event organization, leading to increased positive reviews
- Managing the men's Bar and Mixed Grill
- Making cocktails and Pouring wines
- Taking food orders
Buffet Server
Costa Cruise Line FAVOLOSA
, EUROPE
01.2017 - 09.2017
- Maintaining the buffet area following the HACCP standard
- Deliver food and clear tables
- Refill and stack cold/hot beverage beverages
- Pouring wine and water
- Securing and assisting guest for onboard safety measure
- Food running in the main formal dining and strictly attentive with the special guest request especially with the allergies
PIZZERIA SERVER AND BEVERAGE ATTENDANT
Costa Cruise Line SERENA
, ASIA
01.2016 - 08.2016
- Maintaining the buffet area following the HACCP standard
- Deliver food and clear tables
- Refill and stack cold/hot beverage beverages
- Pouring wine and water
- Securing and assisting guest for onboard safety measure
- Food running in the main formal dining and strictly attentive with the special guest request especially with the allergies
SERVER, FOOD RUNNER
The Sea Pines Resort
, USA
02.2014 - 11.2014
- Taking food and beverage orders
- Serving food and beverages, food runner and busser
- Opening and closing server's station
- Closing checks and managing tip
- Answers question concerning about the menu and daily specials
Education
Bachelor of Science - Hotel, Motel, And Restaurant Management
UNIVERSITY OF BAGUIO PHILPPINES
Baguio City, Philippines12.2014
Skills
- Operations Management
- POS management
- Attentive and addresses customer needs
- Menu Development
- Staff Management
- Mixology and bartending trend
- Basic knowledge about wines
- managing bookings
- answering phone about take out order, taking booking and addresing inquiries about the service we offer
Certification
NSW RSA
SERVE IT RIGHT
References
References available upon request.
Timeline
restaurant manager
Downtown pizzeria
04.2024 - 03.2025
Restaurant Manager
Glenbosh Wine Estate
01.2023 - 03.2024
Manager Trainee
XS Espresso
12.2022 - 01.2023
SERVER, Bartender, Food Runner, Host
Margaretville Key West Resort And Marina
01.2019 - 09.2019
Banquet Captain, Men's Bartender, Waiter
The Country Club Of Little Rock
09.2018 - 01.2019
Buffet Server
Costa Cruise Line FAVOLOSA
01.2017 - 09.2017
PIZZERIA SERVER AND BEVERAGE ATTENDANT
Costa Cruise Line SERENA
01.2016 - 08.2016
SERVER, FOOD RUNNER
The Sea Pines Resort
02.2014 - 11.2014
Bachelor of Science - Hotel, Motel, And Restaurant Management
UNIVERSITY OF BAGUIO PHILPPINES
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