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About Me, Polite and Professional. Successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high volume settings. Skillful in building long lasting, loyal customer relationships. Knowledgeable and dedicated customer service professional with extensive experience in a call center industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and optimal health wellbeing. Energetically led clients to enhance team collaboration and significantly reducing injuries through effective management and injury prevention techniques. Leveraged expertise in choreography and exceptional motivational skills to foster a creative and supportive environment, driving remarkable performance outcomes and student growth.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Passionate about promoting lasting client satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Hardworking candidate skillful in providing excellent customer service. Proven track record of resolving customer issues in a timely manner while upholding the highest standards of customer satisfaction. Extensive experience in using multiple communication channels, including phone, email, and web chat. Strong interpersonal skills, and an ability to lead and motivate a team to success. Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.

Skilled team player with a strong background in hectic environments. Works well independently to handle assignments and always ready to go beyond basics assignments - quick learner with good computer abilities. Hardworking agent focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Coachable and willing to learn with problem-solving skills and active listening skills. Customers automatically connect with me on a personal level.

Jaymes Nicolai Leyma

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Customer Service Representative

Medical Device Reprocessing Technician

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Graduate Certificate - Health Education

High School Diploma -

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Medical Device Reprocessing Technician

Customer Service Representative

Graduate Certificate - Health Education

High School Diploma -

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