Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Jaymes Slade

Jaymes Slade

1004 Rosenthal Blvd, Edmonton,Alberta,

Summary

Results-driven Retail Manager with 4 years of exceptional experience at Arcteryx, including a successful track record as a Store Manager. Proven expertise in sales strategy, personnel management, accounting, performance tracking, and inventory management, ensuring seamless store operations. Committed to delivering premium guest experiences and fostering collaborative, high-performance environments. Seeking to leverage my skills and passion for the outdoor industry as a Store Manager with a focus on the outdoor sector. A dedicated team developer and adept relationship builder, eager to drive efficiency and maximize returns in dynamic retail landscapes.

Overview

5
5
years of professional experience

Work History

Store Manager

Arc'teryx Equipment
06.2022 - 07.2023
  • Recipient of both the 2022 company values & performance awards and indigenous recognition awards.
  • Effectively reduced total labor spending throughout the year, achieving a remarkable low of 3% while maintaining seamless store operations and exceptional in-store experiences.
  • Successfully tackled inventory challenges by implementing agile selling and pricing strategies, resulting in strong topline performance and significantly exceeding year-end goals (136% to targets).
  • Cultivated impactful local partnerships in line with the company's vision of leading the world in core sports and activities, enhancing the store's brand presence and market positioning.
  • Spearheaded the highest year-over-year growth in the store's history, achieving a milestone by surpassing $1 million in sales in a single month, even amidst considerable inventory challenges.
  • Demonstrated outstanding leadership skills by rapidly expanding the team from 7 to 16 staff within a 1.5-month window, effectively hiring and developing talent in the absence of an Assistant Store Manager.
  • Implemented comprehensive development plans for all staff members, focusing on the 5 Pillars from role overviews, to align their abilities and ambitions with the company's growth objectives.
  • Maintained regular monthly touch bases with staff, focusing on their ongoing development across the 5 pillars, with plans to increase frequency to weekly by Mid February.
  • Organized regular team outings centered around Live It activities, accommodating store operating hours and minimizing disruptions to regional staffing.

Assistant Store Manager

Arc'teryx Equipment
11.2021 - 06.2022
  • Interviewed, hired, and trained staff; providing the onboarding knowledge & tools to align with Arc'teryx policies and procedures.
  • Equip and evaluated staff, empowering them to improve on skills, achieve daily objectives and attain advancement within Arc'teryx
  • Promote professional growth and facilitated talent development of each associate to drive performance excellence.
  • Facilitate weekly leadership meetings to motivate, address concerns/questions, plan improvements, and evaluate progress toward goals
  • Provide weekly work schedules to employees to accommodate business demands and vacation requests.
  • Consistently review finance & performance data to evaluate and improve operations, target current business conditions, and forecast the needs of the store.
  • Weekly analysis of market flows to identify seasonal trends and forecast consumer needs
  • Coordinate market flows with the allocations team while simultaneously sending warehouse purchase requests to align with current, seasonal, and historical trends
  • Review P&L reports to identify the current stance & opportunities for increasing store performance
  • Collaborate with Store Manager and Community Marketing Manager to execute store events that support the company mission, drive traffic, and increase community involvement
  • Lead all areas of store operations without direction from manager, while simultaneously collaborating as partners in the store's success

Sales Lead

Arc’teryx Equipment
10.2020 - 11.2021
  • Created, maintained, and updated stores financial & performance based tracking records
  • Submitted reports to management to aid in business decision-making/planning.
  • Regularly used best judgment in all difficult customer service matters to quickly resolve and address any customer concerns, complaints or problems.
  • Was the stores product knowledge expert, handling any difficult brand & product focused inquiries
  • Accurately processed payments by totaling purchases; processing cash, credit cards, and correct operation of the cash register system
  • Communicated with customers on warranties or damaged and defective goods in a timely and accurate manner
  • Monitored and maintained the protection of company assets through implementation of prevention tactics
  • Maintain store security including building security, cash handling and money deposit services
  • Performed physical inventory on a semi-annual basis and followed all inventory procedures
  • Consistently maintained store stock levels on the floor and in back of house
  • Participated in planning and execution of events both in-store and offsite
  • Trained/updated all staff and management on proper operating procedures and company policies.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.

Firefighter

Regional Municipality of Wood Buffalo
11.2019 - 09.2020
  • Respond to all 911 Fire Dispatches
  • Respond to all 911 Medical Dispatches
  • Be readily available on a 24/7 basis
  • Maintain a strict weekly training schedule with 100% attendance
  • Operate & drive emergency service vehicles such as Pumper and Rescue vehicles
  • Have good understanding of how to use, operate and maintain all key & auxiliary equipment on emergency vehicles
  • Complete vehicle maintenance and checks on vehicles on a daily and weekly basis
  • Check, maintain, and restock all Fire, Medical, and Rescue apparatus equipment
  • Teach the general public on proper fire safety operations at home and in the workplace through education, and training
  • Attend special events or holiday gatherings within the region to educate the public through community engagement programs and initiatives

Product Guide

Arc'teryx Equipment
11.2018 - 11.2019
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.
  • Served customers and followed outlined steps of service.
  • Naturally evolved into the stores primary product knowledge expert & handled high level product focused inquiries
  • Assisted with Visual Merchandising; Organized store merchandise racks and displays to promote and maintain visually attractive environments
  • Assisted in the maintenance of store Finance & Performance based tracking records

National Deployment Co-ordinator

AFIMAC Global
08.2018 - 11.2018
  • Deploying personnel to projected sites Canada-wide
  • Completing the hiring and on-boarding of field staff
  • Keeping inventory of equipment and uniforms
  • Booking Hotels
  • Booking Vehicles
  • Booking Airfare
  • Dealing with crisis events
  • Working with field coordinators/supervisors and evidence handlers
  • Supporting HR and Operations with incident investigations
  • Managing Fleet – Service and Repairs
  • Completing reports
  • Support training efforts
  • Attend and run job fairs
  • Engage schools and training facilities for personnel (colleges, private schools, etc)
  • Vendors and contractors – Identify key contractors and establish vendor contracts
  • Support project finance and administration

Education

High School Diploma, Ontario, Canada

Emergency Medicine

Advanced Emergency Medical Care Attendant, Alberta, Canada

Skills

  • Staff Management (3 years)
  • Customer Service (5 Years)
  • Hiring Management (3 years)
  • Scheduling Management (3 years)
  • Sales and Marketing (3 years)
  • Fleet Management (3 years)
  • Employee Development Plans (2 years)
  • Crisis & Emergency Management Experience (5 years)
  • Search & Rescue (5 Years)

Accomplishments

  • CPCA Training & Assessments (1 year)
  • C-BARQ Assesments (3 Years)
  • Canine Behavioral and Training Assesments (3 Years)
  • Emergency Medical Responder (5 Years)
  • Healthcare Provider (BLS & ITLS)
  • Crisis Management and Psychological First Aid (APFA)
  • Oxygen Therapy, and Respiratory Emergency Care
  • Multiple Certifications for SARS-COV-2 such as Infection Prevention, Screening & Detection, Testing & Validation, Risk Assessment & Management, etc.
  • Stop the Bleed & Trauma Management Certification
  • Hypothermia Intervention and isk reduction cer
  • Safe Snowmobile/ATV Operations (3 years)
  • Safe Forklift Operations (1 year)
  • ICS/IMS Levels 100, 200, 300

Timeline

Store Manager - Arc'teryx Equipment
06.2022 - 07.2023
Assistant Store Manager - Arc'teryx Equipment
11.2021 - 06.2022
Sales Lead - Arc’teryx Equipment
10.2020 - 11.2021
Firefighter - Regional Municipality of Wood Buffalo
11.2019 - 09.2020
Product Guide - Arc'teryx Equipment
11.2018 - 11.2019
National Deployment Co-ordinator - AFIMAC Global
08.2018 - 11.2018
High School Diploma - ,
Advanced Emergency Medical Care Attendant - , Emergency Medicine

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Jaymes Slade