Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Jayme Newton

Okanagan,BC

Summary

Objective: To be a leader who inspires others to be the best version of themselves

Overview

10
10
years of professional experience

Work History

Assistant General Manager

Peninsula/Pacifica Retirement Residences, Sienna Senior Living
04.2015 - 12.2017
  • Primary role: Day to day operations for the Peninsula Retirement Residence, 127 unit Independent and Assisted Living community in South Surrey.
  • Secondary role: Back-up GM for the Pacifica, also located in South Surrey.
  • (Pacifica is 130 units).
  • Position includes: Overseeing the day to day operations of the Peninsula and assist with Pacifica operational responsibilities including but not limited to:/ Risk management/ Financial Reporting& Budgeting using Yardi/Oversee multi-disciplinary team of professionals/ Marketing & Sales initiatives including quarterly marketing plans, tours, sales & marketing events/ Attending local functions with Rotary and Chamber of Commerce for learning and networking opportunities / Conducting Family Conferences with a multi-disciplinary team as needed.
  • Highlights from this year include: Capitol and NOI targets exceeded/ Grew occupancy from 84% to 100%/ Grew resident and staff satisfaction by 10 % in 2015/ As well as building a solid and skilled management team through necessary transitions and team building events/ Butterfly release with funds raised to PAH Foundation/ Farm to Table Event with funds raised to the Canadian Breast Cancer Foundation/ Big Bike with funds raised going to the Heart and stroke Foundation/.

Resident Services Manager

02.2014 - 04.2015
  • Includes: Responsible for all move in/outs for every resident both on our Independent Living and Full Care suites/ Responsible for the Housekeeping Department including 18 Full/part-time and casual staff/ Conduct Housekeeping Staff meetings & audits/ As well as conduct General Staff meetings/ Chair OH&S Committee/ Contributing member of the Care Conference team supporting families and residents as they transition into community living/ Asssit In Tours/Leasing of suites, Provide Yardi support, Responsible for resident issues including dining room seating/ parking and suite issues Weekly Hospital visits to residents-often to 6N PAH palliative Care.
  • Highlights include: Hosting an Oscar esc event for the Premiere of short documentaries on 10 of our residents by the "Reel Youth" organization.
  • Black tie affair with all the bells and whistles/ Hosting the "Strawberry Social" for the PAH Foundation/ Raising money and participating in Hike for Hospice for the White Rock Hospice/ Increased Resident Satisfaction in Housekeeping/ overall satisfaction from 81-96%/ as well as Increased staff satisfaction from 73% - 80% / part of a dynamic team who increased Whitecliff's occupancy from 79% in 2013 to 95% in 2015/ Director of Recreation & Volunteer Services, Whitecliff Retirement, South Surrey.

Recreation Therapist

05.2012 - 02.2014
  • Responsibilities include: programming staff and volunteers/ bus outings/ Newsletters/ Monthly Activity Calendars/ Care Conferences/ hospital visits and day to day department management/ Had the opportunity of Introducing new programs such as walking programs, gardening and men's clubs/ making each resident feel important, valued and respected/ , , Rosemary Heights Seniors Village, South Surrey BC 2010 & 2011 Creating, implementing and designing therapeutic and recreational programs/ special events/ Provide a healthy and positive environment for seniors to enjoy their well-earned retirement/ Intervened and assisted with de-escalation and positive re-enforcement strategies with residents that need a little more attention/ Assisted in Palliative Care situations/ was asked by several families to be with them and their loved one at the very end and I was honored to do so/.

Recreation and Volunteer Services Coordinator

Langley Gardens Retirement Community
01.2010 - 01.2011
  • Responsibilities include: programming staff and volunteers/ bus outings/ Newsletters/ Monthly Activity Calendars/ Care Conferences and day to day department management/ Had the opportunity of Introducing new programs such as walking programs, gardening and men's clubs/ making each resident feel important, valued and respected/ Assisted Social worker with Palliative Care as needed/.

Site Supervisor/ Recreation Therapist

Quinte, Canada, ON
02.2008 - 02.2009
  • In charge of day to day operations/ Increased funding and attendance through sound customer service with consistent management of the site/ Creating and implementing recreation programs to suit the needs of people suffering from a range of Dementia's as well as other debilitating ailments/ Planning outings, events and daily activities with each clients' needs taken into account/ Providing healthy meals and a stimulating environment for the respite of care givers as well as the overall well-being of our clients/ Oversaw day to day tasks for RN.
  • PSW etc./.

maitre d'hotel

Capers Brasserie
Belleville, ON
2004 - 2006

Education

Certificate - Robbins-Madanes Life Coach - undefined

February 2018

One on One sales Training -

One On One St Louis MO
2015

Revera - Lead to Succeed - undefined

2014

(professional coaching course) Revera - Way To Sell (2013, 2014) Valid Occupational First Aid Valid Class 4 driver's license Operational Health & Safety Committee Course - undefined

2012

Workplace Violence Risk Assessment Course - undefined

Loyalist College
2012

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1996

Skills

  • Energetic/Empathic/Respectful
  • Excellent Communication skills
  • Life Coach
  • Critical Thinker
  • Exceptional Leadership skills
  • Flexible Team Player
  • Firm believer in relationship building
  • Great organizational skills
  • Trained in Microsoft Office
  • Skilled in Conflict Resolution & Crisis Management
  • Experienced in Dementia Care, Down syndrome, ALS, Parkinson's and other disabilities
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Personal Information

Interests: , Making the most of every day by: Reading/ learning each day/ making others smile/ my family/ hikes through nature/ walking the beach with my daughter each Sunday morning/ and so much more.

Timeline

Assistant General Manager

Peninsula/Pacifica Retirement Residences, Sienna Senior Living
04.2015 - 12.2017

Resident Services Manager

02.2014 - 04.2015

Recreation Therapist

05.2012 - 02.2014

Recreation and Volunteer Services Coordinator

Langley Gardens Retirement Community
01.2010 - 01.2011

Site Supervisor/ Recreation Therapist

02.2008 - 02.2009

maitre d'hotel

Capers Brasserie
2004 - 2006

Certificate - Robbins-Madanes Life Coach - undefined

One on One sales Training -

One On One St Louis MO

Revera - Lead to Succeed - undefined

(professional coaching course) Revera - Way To Sell (2013, 2014) Valid Occupational First Aid Valid Class 4 driver's license Operational Health & Safety Committee Course - undefined

Workplace Violence Risk Assessment Course - undefined

Loyalist College
Jayme Newton