Jayme Newton
Okanagan,BC
Summary
Objective: To be a leader who inspires others to be the best version of themselves
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Peninsula/Pacifica Retirement Residences, Sienna Senior Living
04.2015 - 12.2017
- Primary role: Day to day operations for the Peninsula Retirement Residence, 127 unit Independent and Assisted Living community in South Surrey.
- Secondary role: Back-up GM for the Pacifica, also located in South Surrey.
- (Pacifica is 130 units).
- Position includes: Overseeing the day to day operations of the Peninsula and assist with Pacifica operational responsibilities including but not limited to:/ Risk management/ Financial Reporting& Budgeting using Yardi/Oversee multi-disciplinary team of professionals/ Marketing & Sales initiatives including quarterly marketing plans, tours, sales & marketing events/ Attending local functions with Rotary and Chamber of Commerce for learning and networking opportunities / Conducting Family Conferences with a multi-disciplinary team as needed.
- Highlights from this year include: Capitol and NOI targets exceeded/ Grew occupancy from 84% to 100%/ Grew resident and staff satisfaction by 10 % in 2015/ As well as building a solid and skilled management team through necessary transitions and team building events/ Butterfly release with funds raised to PAH Foundation/ Farm to Table Event with funds raised to the Canadian Breast Cancer Foundation/ Big Bike with funds raised going to the Heart and stroke Foundation/.
Resident Services Manager
02.2014 - 04.2015
- Includes: Responsible for all move in/outs for every resident both on our Independent Living and Full Care suites/ Responsible for the Housekeeping Department including 18 Full/part-time and casual staff/ Conduct Housekeeping Staff meetings & audits/ As well as conduct General Staff meetings/ Chair OH&S Committee/ Contributing member of the Care Conference team supporting families and residents as they transition into community living/ Asssit In Tours/Leasing of suites, Provide Yardi support, Responsible for resident issues including dining room seating/ parking and suite issues Weekly Hospital visits to residents-often to 6N PAH palliative Care.
- Highlights include: Hosting an Oscar esc event for the Premiere of short documentaries on 10 of our residents by the "Reel Youth" organization.
- Black tie affair with all the bells and whistles/ Hosting the "Strawberry Social" for the PAH Foundation/ Raising money and participating in Hike for Hospice for the White Rock Hospice/ Increased Resident Satisfaction in Housekeeping/ overall satisfaction from 81-96%/ as well as Increased staff satisfaction from 73% - 80% / part of a dynamic team who increased Whitecliff's occupancy from 79% in 2013 to 95% in 2015/ Director of Recreation & Volunteer Services, Whitecliff Retirement, South Surrey.
Recreation Therapist
05.2012 - 02.2014
- Responsibilities include: programming staff and volunteers/ bus outings/ Newsletters/ Monthly Activity Calendars/ Care Conferences/ hospital visits and day to day department management/ Had the opportunity of Introducing new programs such as walking programs, gardening and men's clubs/ making each resident feel important, valued and respected/ , , Rosemary Heights Seniors Village, South Surrey BC 2010 & 2011 Creating, implementing and designing therapeutic and recreational programs/ special events/ Provide a healthy and positive environment for seniors to enjoy their well-earned retirement/ Intervened and assisted with de-escalation and positive re-enforcement strategies with residents that need a little more attention/ Assisted in Palliative Care situations/ was asked by several families to be with them and their loved one at the very end and I was honored to do so/.
Recreation and Volunteer Services Coordinator
Langley Gardens Retirement Community
01.2010 - 01.2011
- Responsibilities include: programming staff and volunteers/ bus outings/ Newsletters/ Monthly Activity Calendars/ Care Conferences and day to day department management/ Had the opportunity of Introducing new programs such as walking programs, gardening and men's clubs/ making each resident feel important, valued and respected/ Assisted Social worker with Palliative Care as needed/.
Site Supervisor/ Recreation Therapist
Quinte, Canada, ON
02.2008 - 02.2009
- In charge of day to day operations/ Increased funding and attendance through sound customer service with consistent management of the site/ Creating and implementing recreation programs to suit the needs of people suffering from a range of Dementia's as well as other debilitating ailments/ Planning outings, events and daily activities with each clients' needs taken into account/ Providing healthy meals and a stimulating environment for the respite of care givers as well as the overall well-being of our clients/ Oversaw day to day tasks for RN.
- PSW etc./.
maitre d'hotel
Capers Brasserie
Belleville, ON
2004 - 2006
Education
Certificate - Robbins-Madanes Life Coach - undefined
February 2018
One on One sales Training -
One On One St Louis MO
2015
Revera - Lead to Succeed - undefined
2014
(professional coaching course) Revera - Way To Sell (2013, 2014) Valid Occupational First Aid Valid Class 4 driver's license Operational Health & Safety Committee Course - undefined
2012
Workplace Violence Risk Assessment Course - undefined
Loyalist College
2012
undefined
1996
Skills
- Energetic/Empathic/Respectful
- Excellent Communication skills
- Life Coach
- Critical Thinker
- Exceptional Leadership skills
- Flexible Team Player
- Firm believer in relationship building
- Great organizational skills
- Trained in Microsoft Office
- Skilled in Conflict Resolution & Crisis Management
- Experienced in Dementia Care, Down syndrome, ALS, Parkinson's and other disabilities
Personal Information
Interests: , Making the most of every day by: Reading/ learning each day/ making others smile/ my family/ hikes through nature/ walking the beach with my daughter each Sunday morning/ and so much more.
Timeline
Assistant General Manager
Peninsula/Pacifica Retirement Residences, Sienna Senior Living
04.2015 - 12.2017
Resident Services Manager
02.2014 - 04.2015
Recreation Therapist
05.2012 - 02.2014
Recreation and Volunteer Services Coordinator
Langley Gardens Retirement Community
01.2010 - 01.2011
Site Supervisor/ Recreation Therapist
02.2008 - 02.2009
maitre d'hotel
Capers Brasserie
2004 - 2006
Certificate - Robbins-Madanes Life Coach - undefined
One on One sales Training -
One On One St Louis MO
Revera - Lead to Succeed - undefined
(professional coaching course) Revera - Way To Sell (2013, 2014) Valid Occupational First Aid Valid Class 4 driver's license Operational Health & Safety Committee Course - undefined
Workplace Violence Risk Assessment Course - undefined
Loyalist College