Jayme Mora

Clinical Work:

• -Delivered psychosocial support to individuals and families coping with chronic, acute, or terminal illnesses.
• -Facilitated short-term modalities including CBT, DBT, and Mindfulness tailored to patient needs.
• -Implemented interventions to promote health, prevent disease, and eliminate healthcare access barriers.
• -Assisted in securing caregivers and addressing long-term planning requirements for patients.

Case Management:

• -Conducted screenings for public assistance programs such as Medi-Cal, IHSS, and CalFresh.
• -Managed referrals for patients to necessary support programs based on screening outcomes.
• -Guided patients through explaining and completing advanced directives like POLST and Five Wishes.
• -Supported patients in understanding legal documents including FPOA and MPOA.

• Supervised interdisciplinary team of four MSWs, two Spiritual Care Counselors, and one Bereavement Coordinator.
• Conducted performance reviews to evaluate staff effectiveness.
• Assisted in hiring and training of new personnel.
• Delivered ongoing quality assurance for assessments to maintain survey readiness.
• Facilitated training sessions and in-services to promote professional development.
• Reported directly to Director of Patient Services and Administrator.
• Manage a caseload of patients with the most complex challenges.
• Other activities as needed to support the team growth.

• Delivered social service counseling and support to patients and families regarding illness and related issues.
• Completed initial psychosocial assessments at admission or within five days.
• Conducted routine psychosocial visits per established care plans as needed.
• Maintained ongoing communication with Hospice team and physicians regarding patient social services.
• Provided effective communication across diverse ethnic, cultural, and language backgrounds.
• Demonstrated effective listening, interviewing, and counseling techniques in all interactions.
• Developed tailored treatment plans addressing individual patient needs.
• Documented patient evaluations and casework contacts using computerized medical records within agency guidelines.

• Delivered direct clinical counseling to children, families, and couples within mental health settings.
• Applied targeted interventions and evaluated measurable outcomes from therapy sessions.
• Collaborated with physicians to support patients in tattoo removal programs, facilitating access to essential services.

• Facilitated effective communication with clients facing emotional, mental, or physical challenges.
• Established strong working relationships with clients and families in distress.
• Identified and leveraged community resources to advocate for client services.
• Maximized client participation in service planning processes.
• Managed caseloads efficiently by prioritizing client needs and agency objectives.
• Applied comprehensive knowledge of laws and regulations in case management.
• Maintained performance under pressure while meeting deadlines.

• Conducted interviews with families to gather information for qualification of public benefits and community resource referrals.
• Explained regulations and requirements for eligibility of public benefits to ensure compliance.