Jayme John
Ukiah
Summary
Results-driven administrative specialist with a strong track record in contract administration and financial management as well as medical expertise. Successfully enhanced operational processes by ensuring compliance and accuracy in documentation, while advising management on complex contractual matters to facilitate informed decision-making.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Contract Administrator
Thurston Auto Plaza
Ukiah
07.2024 - Current
- Reviewed and processed contracts for automotive sales and services, ensuring compliance and accuracy.
- Drafted and prepared contractual documents such as NDAs, service agreements, and purchase orders to support business operations.
- Advised senior management on complex contractual issues, facilitating informed decision-making.
- Strengthened documentation traceability, developing organizational systems for contracts, records, reports and agendas.
- Provided updates on the status of contract processes to upper management and other important personnel.
- Reviewed vendor invoices for accuracy prior to payment processing.
Director of Purchasing
Alpha Analytical Laboratories Inc.
05.2023 - 07.2024
- Managed day-to-day accounting processes to ensure financial accuracy.
- Reduced errors in financial statements through meticulous review and verification of recorded transactions.
- Monitored accounts receivable collections and followed up on overdue payments to support cash flow management.
- Streamlined data entry processes to enhance overall efficiency.
- Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Managed procurement strategies for laboratory supplies and equipment.
- Negotiated contracts with vendors to secure favorable terms.
- Developed purchasing policies to enhance operational efficiency.
- Conducted supplier performance evaluations to ensure quality standards.
- Maintained accurate records of all purchases including invoices, receipts, product descriptions.
- Analyzed current purchasing contracts to identify cost saving opportunities.
- Reviewed purchase orders to ensure accuracy of specifications and pricing prior to approval.
- Conducted research into new products, vendors, processes, or services that could benefit the organization's operations.
Bartender
The Pub
Ukiah
02.2021 - 06.2023
- Prepared and served a variety of beverages to customers.
- Provided excellent customer service in a fast-paced environment.
- Managed inventory and restocked supplies to ensure seamless bar operations.
- Maintained cleanliness of the bar area and equipment.
- Handled cash transactions and managed the cash register efficiently.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Monitored guests' alcohol consumption to ensure safety and compliance with legal serving guidelines.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Performed opening and closing duties to maintain bar readiness and service efficiency.
Medical Receptionist
John Williams DO
10.2022 - 05.2023
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Coordinated patient scheduling, check-in, check-out, and billing payments to enhance office workflow.
- Maintained accurate record-keeping by updating patient information and verifying insurance coverage.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Organized medical documents, streamlining access to vital information for healthcare providers during appointments.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Administrative Assistant/Assistant Bookkeeper
Alpha Analytical Laboratories Inc.
Ukiah
09.2014 - 02.2021
- Managed accounts payable and receivable processes efficiently.
- Processed invoices and recorded financial transactions to ensure accurate financial reporting.
- Managed accounts payable and receivable processes, ensuring timely invoicing and payment processing.
- Collaborated with accounting management to produce accurate and timely financial paperwork and reports for AP and AR, budget administration, and year-end closing requirements.
- Billed accurately and timely for primary and secondary insurance services rendered and assisted with accounts receivable collections for state and federal contracts.
- Deposited accounts receivables into client bank accounts.
- Coded invoices for data entry into accounting system.
- Processed accounts payable transactions, including verifying accuracy of vendor invoices and entering data into system.
- Managed month-end closing process, including posting journal entries, reconciling accounts, and generating reports for management review.
- Created new vendor profiles in the accounting system.
- Updated existing vendor profiles with changes in contact information or payment terms.
- Reconciled customer accounts and resolved discrepancies.
- Communicated with vendors regarding invoices and balances due, managing vendor accounts database for accurate bookkeeping.
- Maintained confidentiality of sensitive financial information at all times.
- Maintained sales records with payment details and invoices.
- Maintained clerical correspondence via email and phone.
- Assisted in preparing and organizing laboratory documentation and reports.
- Provided administrative support to laboratory staff in daily operational tasks.
- Organized files and data entry for accurate record-keeping and retrieval.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations, and other written correspondence for management staff.
- Matched orders with invoices and recorded required information.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Researched and resolved discrepancies between supplier invoices and purchase orders.
- Managed inventory of office supplies and laboratory materials to ensure uninterrupted operations.
Administrative Assistant
Rau and Associates
Ukiah
10.2011 - 09.2014
- Managed schedules and appointments for team members, ensuring efficient time allocation.
- Maintained calendars for multiple executives.
- Coordinated internal meetings, overseeing scheduling, logistics, and catering to support effective collaboration.
- Handled correspondence and inquiries, providing timely and professional responses to enhance communication.
- Served as the first point of contact for incoming calls and visitors, providing excellent customer service and directing inquiries appropriately.
- Assisted in preparing reports and presentations for executive meetings.
- Prepared detailed reports and presentations for executive staff.
- Compiled and prepared reports and presentations for internal and external meetings, ensuring accuracy and professionalism.
- Composed and edited complex and sensitive correspondence, reports and documents.
- Collaborated with various departments to ensure effective communication and support.
- Processed invoices from vendors in a timely manner according to company policies.
- Provided assistance during special projects or events.
- Conducted research projects requested by the management team.
- Monitored office safety protocols and conducted regular checks to ensure compliance with health and safety regulations.
Administrative Assistant
Redwood Childrens Services
Ukiah
06.2009 - 09.2011
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Managed scheduling for multiple staff and client appointments.
- Facilitated team meetings by preparing agendas and taking minutes.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled incoming inquiries and directed them to appropriate personnel.
- Prepared program materials and documentation to support efficient operations.
- Maintained organized filing system for sensitive client information.
- Maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated mailings by sorting and preparing packages for shipping via courier or postal service.
- Composed letters, memos, reports, emails, and presentations for management staff.
Office Manager
American River Podiatry
07.2006 - 10.2007
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed sensitive information with discretion, ensuring confidentiality of company documents and personnel records.
- Coordinated office events and meetings, achieving timely execution and effective scheduling for all participants.
- Developed and maintained filing systems for paper and electronic documents, enhancing organization and retrieval efficiency.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Updated reports, managed accounts, and generated reports for company database.
Front Desk Manager
Meadow’s Physical Therapy
10.2004 - 03.2006
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Streamlined appointment scheduling processes, resulting in reduced wait times for patients.
- Managed multi-line phone systems and directed calls to appropriate staff, ensuring seamless office operations.
- Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
- Improved office efficiency by organizing and maintaining accurate patient files and records.
- Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Coordinated appointment reminders through phone calls and emails, contributing to reduced no-show rates.
- Reduced errors in medical recordkeeping by meticulously reviewing documentation for accuracy before filing or distributing it.
- Processed financial transactions for copayments and self-pay fees, ensuring compliance with company payment policies.
Education
National Certification - Phlebotomy
Mendocino County Office of Education
Ukiah, CA05-2023
Medical Transcription
Mendocino College
Ukiah, CABLS - CPR/Life Support
AHA
Skills
- Financial management
- Records management
- Documentation oversight
- HIPAA compliance
- Referral verification
- Medical terminology
- Office procedures
- Appointment scheduling
- Front desk operations
- Patient relations
- BLS certification
- Time management
- Attention to detail
- Interpersonal communication
Certification
- BLS
- NCPT
- RBS
- SERV safe
Timeline
Contract Administrator
Thurston Auto Plaza
07.2024 - Current
Director of Purchasing
Alpha Analytical Laboratories Inc.
05.2023 - 07.2024
Medical Receptionist
John Williams DO
10.2022 - 05.2023
Bartender
The Pub
02.2021 - 06.2023
Administrative Assistant/Assistant Bookkeeper
Alpha Analytical Laboratories Inc.
09.2014 - 02.2021
Administrative Assistant
Rau and Associates
10.2011 - 09.2014
Administrative Assistant
Redwood Childrens Services
06.2009 - 09.2011
Office Manager
American River Podiatry
07.2006 - 10.2007
Front Desk Manager
Meadow’s Physical Therapy
10.2004 - 03.2006
National Certification - Phlebotomy
Mendocino County Office of Education
Medical Transcription
Mendocino College
BLS - CPR/Life Support
AHA