Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Cashier
Vilna Golf Course
Vilna , Alberta
05.2022 - 09.2022
Maintained cleanliness of checkout area including countertops, registers, windowsills, floors, bathrooms and Clubhouse.
Resolved customer complaints professionally in accordance with company policy.
Processed returns and exchanges of merchandise in accordance with store policies.
Issued receipts, refunds, credits or change due to customers.
Performed other duties as assigned by management.
Answered phone calls/ schedule tee times (appointments).
Cashier
Centex
Saddle Lake, AB
10.2021 - 10.2021
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Host/Restaurant Waitress
Boston Pizza
St.Paul , Alberta
08.2021 - 09.2021
Greeted customers, answered questions and recommended specials and desserts to increase profits.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Stocked server areas with supplies before, during and after shifts.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Cashier
Independent Grocers
Lac La Biche, AB
04.2021 - 05.2021
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Custodial Worker
It's Time To Shine
Lac La Biche, AB
04.2020 - 05.2020
Met cleaning demands by effectively managing cleaning products, supply inventory, and equipment.
Maintained facility by completing routine preventive upkeep such as disinfecting doors, door handles, carts, shelves, tills and washrooms.
Minimized spread of infectious diseases through strict sanitation protocols.
Developed solid relationships with staff, customers, and vendors.
Collaborated with team members to meet daily demands and handle challenging projects.
Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.
Kept all areas clean, organized and in line with company professional standards.
Independent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf ClubIndependent/Private Athletic Tutor at Oak Creek Golf Club/Anaheim Hills Golf Club