Jaylynn Nieto
Anaheim
Summary
Dynamic and customer-focused professional with experience at In-N-Out Burger, excelling in effective communication and team collaboration. Proven ability to enhance customer satisfaction through attentive service and conflict resolution. Skilled in cash handling and training new associates, consistently achieving performance improvements in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Associate
In-N-Out Burger
Orange
05.2024 - Current
- Communicated effectively with team members to ensure workflow efficiency.
- Provided customer service by addressing inquiries and resolving issues promptly.
- Built relationships with customers by providing friendly customer service.
- Assisted customers with selecting a meal and answering questions about products.
- Organized backroom areas to maintain a clean and organized work environment.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Trained new associates on store operations, policies, and procedures.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked in a fast-paced environment and being able to multi-task, still going above and beyond
Associate
7 Leaves Cafe
Tustin
04.2024 - 05.2024
- Prepared high-quality tea beverages according to standardized recipes.
- Maintained organized and clean workstations and equipment.
- Delivered exceptional customer service by addressing inquiries and preferences.
- Stocked supplies, ensuring availability of ingredients.
- Collaborated with team members to create a positive work environment.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Education
Associate of Science - Nursing
Cypress College
Cypress, CASkills
- Effective communication
- Customer service
- Team collaboration
- Conflict resolution
- Time management
- Attention to detail
- New hire training
- Performance improvement
- Cash handling
- Safe food handling practices
- Adaptive and creative
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Accomplishments
- 4.2 GPA in High School
- Associate of the month at In-N-Out
- Principal's honor roll
Affiliations
- Creative Baking: Baking complicated and creative pastries and desserts, such as raspberry cheesecake muffins and blueberry white chocolate cookies, demonstrates creativity and attention to detail.
- Running: Dedicated running, setting and training for specific goals, shows focus, discipline, and commitment to personal achievement.
Certification
Standard Precautions: Hand Hygiene January World Health Organization
openwho.org/certificate/render?course_id...
- A test about how and when to wash hands, taking safety precautions in an environment, and how to not spread bacterium. I had to take this test because of medical core for my career interest in becoming a Registered Nurse
CPR Certified: American Red Cross
- covers all aspects of CPR skills and theory for adults, children, and infants including two-rescuer CPR skills and how to use an AED
Opioid Overdose
- This course includes information on how to use several different naloxone products a nasal atomizer, Narcan and EVZIO to reverse the effects of an opioid overdose.
Food Handlers Certificate
- A Food Handler's Certificate verifies that an individual has undergone training on safe food handling practices, including proper hygiene, preventing cross-contamination, and maintaining safe food temperatures.
Anti-Harassment Training
- Anti-harassment training educates employees on identifying and preventing all forms of harassment in the workplace, including sexual harassment, discrimination, and bullying.
Mandated Reporter Certification
- Mandated Reporter training educates individuals legally obligated to report suspected cases of child abuse or neglect. This training focuses on recognizing signs of abuse, understanding reporting procedures, and knowing the legal and ethical responsibilities involved in reporting.
NFHS Heat Illness Prevention
Volunteering
Someone Cares Soup Kitchen 720 W 19th St, Costa Mesa, CA 92627
Helping families in need by making soup, preparing meals, collaborating with others, serving food, cutting fresh food for 7 hours and making their day better!
NEGU Santa Stroll Walk 22062 Antonio Pkwy Rancho Santa Margarita, California 92688
Creating Posters, helping set up, cheering on families who has a loved one with cancer, donating toys and gifts to kids with cancer.
Timeline
Associate
In-N-Out Burger
05.2024 - Current
Associate
7 Leaves Cafe
04.2024 - 05.2024
Associate of Science - Nursing
Cypress College
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