Jaylon Pratt
Carlsbad
Summary
Professional with strong foundation in retail management, skilled in driving sales, optimizing operations, and enhancing customer experiences. Demonstrates leadership through effective team collaboration, consistently meeting and surpassing business goals. Adaptable to evolving retail environments, excelling in inventory control, staff training, and strategic planning. Renowned for reliability and results-focused approach.
Overview
13
13
years of professional experience
Work History
Ammunition Chief
Marine Corps
08.2014 - Current
- Collaborated with other military units to coordinate joint exercises, ensuring efficient use of shared resources and seamless integration of operations.
- Conducted thorough risk assessments prior to field exercises, minimizing potential hazards associated with live-fire training events.
- Spearheaded the implementation of an automated tracking system for munitions inventory control, leading to improved accuracy and reduced manual labor efforts.
- Reduced ammunition wastage by conducting comprehensive training sessions on proper handling and usage techniques.
- Conducted regular briefings for senior leadership on matters related to ammunition management, providing valuable insights for decision-making processes.
- Initiated cross-training initiatives among team members to improve overall knowledge base and enhance workforce flexibility during peak periods or staff shortages.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Retail Supervisor
Buckle
03.2018 - 12.2019
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
- Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
- Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Coordinated merchandising displays, signage and sales enablement.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Trained and oriented associates to maximize team performance.
Store Manager
Clarks Shoes
06.2012 - 08.2014
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Sales Associate
Forever 21
11.2011 - 05.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Bachelor of Science - Neuroscience
National University
San Diego, CA05-2026
Skills
- Customer service
- Cash management
- Store operations
- Complaint resolution
- Staff management
- Leadership development
- Team training and development
- Operations management
Timeline
Retail Supervisor
Buckle
03.2018 - 12.2019
Ammunition Chief
Marine Corps
08.2014 - Current
Store Manager
Clarks Shoes
06.2012 - 08.2014
Sales Associate
Forever 21
11.2011 - 05.2012
Bachelor of Science - Neuroscience
National University
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