Jayline Hernandez
San Francisco
Summary
Adaptable and motivated leader with strong background in sales and educational settings. Known for strong mentorship abilities and a talent for engaging diverse audiences. Ready to leverage expertise to drive team success and fostering growth through positive experiences.
Overview
5
5
years of professional experience
Work History
Lead Sales Consultant
Pet Food Express
01.2025 - Current
- Led customer consultations to identify pet food needs and preferences.
- Trained new sales staff on product knowledge and customer service techniques.
- Developed promotional strategies through understanding Key Performance Indicators to enhance customer engagement and drive sales.
- Consistently exceeded monthly sales targets through proactive client engagement and upselling strategies.
Academic Coach
Institute for Civic and Community Engagement
08.2023 - 05.2025
- Developed student academic skills in small-group and personal settings across various subjects st 826 Valencia and SFUSD campuses.
- Facilitated workshops on study skills and adoption of digital tools for diverse underserved student populations.
- Mentored students in goal setting and strategic academic processes.
- Transcribed written and oral materials to a digital format platform increasing accessibility of student works.
Customer Experience Associate
In-N-Out Burger
04.2021 - 06.2023
- Trained and mentored new associates in operational procedures and customer service excellence.
- Provided exceptional customer service in fast-paced dining environment, ensuring guest satisfaction and repeat business.
Education
Bachelor of Science - Exercise And Movement Sciences
San Francisco State University
05-2026
Skills
- Personability amongst diverse groups
- Sales strategy development
- Team leadership
- Staff training and development
- Fluent in Spanish
Timeline
Lead Sales Consultant
Pet Food Express
01.2025 - Current
Academic Coach
Institute for Civic and Community Engagement
08.2023 - 05.2025
Customer Experience Associate
In-N-Out Burger
04.2021 - 06.2023
Bachelor of Science - Exercise And Movement Sciences
San Francisco State University