Jaylin Tao
Toronto,Canada
Summary
Dynamic, goal-oriented professional dedicated to continuous learning and development, with a proven track record of delivering outstanding customer service. Known for fostering a welcoming and positive environment that enhances the customer experience. Committed to leveraging strong interpersonal skills to build lasting relationships and ensure client satisfaction. Eager to contribute a proactive approach and enthusiasm to a team-focused setting.
Overview
8
8
years of professional experience
Work History
Event Planning Assistant
Smile Snap Print
Toronto, ON
06.2025 - Current
- Managed setup and takedown of props and venue to ensure seamless event execution.
- Managed and facilitated catering and hospitality services for guests.
- Enhanced guest experience by initiating conversations and ensuring a relaxed and inviting setting.
- Resolved last-minute issues efficiently, maintaining a positive experience for all stakeholders.
- Implemented best practices in event setup and teardown procedures for efficiency.
Sales & Marketing Rep
KENSINGTON MELODY
Toronto, Ontario
01.2022 - Current
- Facilitated customer product selection and addressed inquiries with expertise.
- Executed sales transactions utilizing cash, credit card, and Interac payment methods.
- Coordinated processes for managing exchanges, returns, and after-sale concerns, ensuring seamless customer experiences.
- Managed inventory restocking processes to guarantee product availability.
- Developed and executed digital content and advertising strategies for social media sales promotions.
Moorelands Kids Youth Speaker 2026
Moorelands Kids
Toronto, ON
04.2026 - 2026
- Developed and delivered an engaging script to board members and donors to emphasize experience with Moorelands.
- Initiated and maintained interactions with prominent figures in camp community to strengthen community ties.
Cookie sales
GIRL GUIDES CANADA
Toronto, Ontario
01.2018 - 01.2020
- Collected and safely handled money
- Collaborated and communicated with peers
- Successfully pitched and persuaded cookie sales
Education
High School Diploma -
Ursula Franklin Academy
Toronto, Ontario06-2028
Skills
- Active participation in club leadership
- Participates in public speaking events
- Strong interpersonal abilities
- Effective communicator
- Active involvement in school athletics
- Spreadsheet management with Excel and Google Sheets
- Skilled in document creation tools
- Effective in team environments
- Transactional sales expertise
- Mandarin Chinese language skills
- Proficient in reading and writing
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
French
Limited Working
Accomplishments
- Honours Graduate - Jesse Ketchum Public School (June 2024)
- Tinnerman Competitive Diving Competition - 2nd Place (Jan 2024)
- Published Art for O.K., K.O., O.K. Magazine (Apr 2025)
- Kitchener Waterloo Competitive Diving Competition - 1st & 2nd Place (March 2026)
- Moorelands Youth Speaker 2026 (April 2026)
Timeline
Moorelands Kids Youth Speaker 2026
Moorelands Kids
04.2026 - 2026
Event Planning Assistant
Smile Snap Print
06.2025 - Current
Sales & Marketing Rep
KENSINGTON MELODY
01.2022 - Current
Cookie sales
GIRL GUIDES CANADA
01.2018 - 01.2020
High School Diploma -
Ursula Franklin Academy
Extra-Curricular
- Learn to Dive (Dive Toronto) 2018 - 2019
- Competitive Diver (Dive Toronto) 2021 - Current
- Student Council Member 2022 - 2024
Qualifications
- Lifesaving Instructor, Lifesaving Society (Course Scheduled - Expected Completion: May 17, 2026)
- Swim Instructor, Lifesaving Society (Course Scheduled - Expected Completion: May 17, 2026)
- National Lifeguard - Pool, Life Saving Society (Certified: 2026-01-03)
- Standard First Aid with CPR-C & AED, Lifesaving Society (Certified: 2025-09-14 )
- Bronze Cross, Life Saving Society (Certified: 2025-09-14 )
- Bronze Medallion, Life Saving Society (Certified: 2025-09-14)
- Counsellor in Training Certificate, City of Toronto (Certified: June 2025)
Qualifications
- Lifesaving Instructor, Lifesaving Society (Course Scheduled - Expected Completion: May 17, 2026)
- Swim Instructor, Lifesaving Society (Course Scheduled - Expected Completion: May 17, 2026)
- National Lifeguard - Pool, Life Saving Society (Certified: 2026-01-03)
- Standard First Aid with CPR-C & AED, Lifesaving Society (Certified: 2025-09-14 )
- Bronze Cross, Life Saving Society (Certified: 2025-09-14 )
- Bronze Medallion, Life Saving Society (Certified: 2025-09-14)
- Counsellor in Training Certificate, City of Toronto (Certified: June 2025)