JAYLIN HERRERA VEGA
Psychology Graduate
3506- 2975 Atlantic Avenue, Coquitlam
Summary
Professional with significant expertise in team leadership and operational management and handling client-facing responsibilities. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment and case support skills. Experienced in supporting individuals with developmental and complex needs across community and workplace settings.
Overview
6
6
years of professional experience
9
9
Certifications
2
2
Languages
Work History
Supervisor
JAK’s Beer Wine and Spirits
05.2022 - Current
- Promoted to Supervisor role (since 2023) with added responsibilities in training, cash handling, and administration
- Ensured compliance with Serving It Right protocols and responsible service of alcohol
- Provided leadership on shift, managing staff and addressing customer needs proactively
- Maintained respectful, safe, and regulated retail space
Team Leader
Cineplex Cinemas
01.2021 - 01.2022
- Promoted to Team Leader for excellence in leadership and teamwork
- Trained new staff, handled cash operations, and ensured shift coordination
- Worked closely with management to improve team performance
Team Member
Cineplex Cinemas
01.2021 - 11.2022
- Delivered high-quality customer service in a fast-paced entertainment environment
- Assisted families and children, including patrons with special needs
- Worked collaboratively with diverse team members
Volunteer
Northside Church
01.2019 - 01.2022
- Supported children with developmental disabilities during church activities
- Created and led interactive, inclusive activities for children aged 3–10
- Provided emotional and behavioral support in a safe, structured environment
Education
Bachelor of Arts - Psychology, Learning and Developmental Disabilities
Simon Fraser University
Burnaby, BCBaking & Pastry Arts Program - undefined
Vancouver Community College
Vancouver, BC 01.2018 - 1 2019
Graduated with Honors - undefined
Pinetree Secondary School
Coquitlam, BC 01.2016 - 1 2018
Skills
- Bilingual: English & Spanish
- Trauma-informed communication
- Adaptable and dependable team player
- Strong understanding of developmental psychology
- Excellent with children, including neurodivergent learners
- Strategic planning
- Operations management
- Decision-making
- Training and mentoring
Certification
First Aid/CPR
Timeline
First Aid/CPR
05-2025
SBIRT (Screening, Brief Intervention & Referral to Treatment)
05-2025
Trauma-Informed Care (in progress)
05-2025
WHMIS Online Certification
05-2025
Psychological First Aid
04-2025
Talking About Lethal Means: A Course for Crisis Counselors
04-2025
Serving It Right
05-2022
Supervisor
JAK’s Beer Wine and Spirits
05.2022 - Current
Team Leader
Cineplex Cinemas
01.2021 - 01.2022
Team Member
Cineplex Cinemas
01.2021 - 11.2022
Baker Foundation
01-2019
Volunteer
Northside Church
01.2019 - 01.2022
Food Safe Level 1
10-2018
Baking & Pastry Arts Program - undefined
Vancouver Community College
01.2018 - 1 2019
Graduated with Honors - undefined
Pinetree Secondary School
01.2016 - 1 2018
Bachelor of Arts - Psychology, Learning and Developmental Disabilities
Simon Fraser University
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