Jaylin Heard
San Francisco
Summary
Experienced with monitoring and ensuring safety in designated areas. Utilizes effective communication to address concerns and resolve conflicts efficiently. Knowledge of safety protocols and team collaboration to maintain secure environment.
Overview
5
5
years of professional experience
Work History
Courtesy Patrol
The Towers at Rincon Apartments
San Francisco, CA
08.2023 - 02.2025
- - Patrolled residential property to ensure safety and security of residents and guests.
- - Responded to incidents, disturbances, and emergency situations promptly and professionally.
- - Reported maintenance and safety hazards to management.
- - Assisted residents with lockouts, parking issues, and general inquiries.
Community Ambassador
Code Tenderloin
San Francisco, CA
11.2023 - 01.2025
- - Engaged with residents and businesses to provide resources and information.
- - Assisted individuals with public health access and referrals to shelters and food assistance.
- - Conducted wellness checks and responded to emergencies in coordination with services.
Food Service Host
Six Flags Hurricane Harbor
Concord, CA
05.2022 - 11.2022
- - Delivered fast, friendly service in a high-volume environment.
- - Maintained cleanliness of dining and prep areas while serving quality food products.
Merchandise Production
Amazon Warehouse
Oakley, CA
06.2022 - 10.2022
- - Worked across site functions including receiving, stocking, and quality checks.
- - Operated equipment for efficient product movement.
Cashier
Home Depot
Pittsburg, CA
12.2021 - 05.2022
- - Processed transactions quickly and accurately while assisting customers.
- - Monitored and maintained self-checkout areas.
Parking Attendant
Live Nation
Concord, CA
08.2021 - 10.2021
- - Directed motorists and patrolled parking areas to prevent theft and damage.
Cashier/Customer Service
AM/PM
Concord, CA
05.2020 - 06.2021
- - Handled high volumes of customers while maintaining friendly service.
- - Assisted with food prep, stocking, and store upkeep.
Landscape Worker
Public Works
San Francisco, CA
10.2019 - 03.2020
- - Maintained public spaces through planting, pruning, watering, and cleaning.
Education
High School Diploma -
Antioch High School
Antioch, CA06.2017
Skills
- - Customer Service & Community Engagement
- - Critical Thinking & Problem Solving
- - Time Management & Prioritization
- - Policy & Feedback Analysis
- - Fast Learner & Team Collaboration
- Maintaining professionalism
- Safety awareness
- Incident reporting
Timeline
Community Ambassador
Code Tenderloin
11.2023 - 01.2025
Courtesy Patrol
The Towers at Rincon Apartments
08.2023 - 02.2025
Merchandise Production
Amazon Warehouse
06.2022 - 10.2022
Food Service Host
Six Flags Hurricane Harbor
05.2022 - 11.2022
Cashier
Home Depot
12.2021 - 05.2022
Parking Attendant
Live Nation
08.2021 - 10.2021
Cashier/Customer Service
AM/PM
05.2020 - 06.2021
Landscape Worker
Public Works
10.2019 - 03.2020
High School Diploma -
Antioch High School