Jaylah Henderson
Fresno,CA
Summary
Developed skills in home environment, excelling in creating structured and nurturing routines. Strong ability to manage multiple tasks and maintain calm, positive atmosphere. Looking to transition these skills into new field that values adaptability and interpersonal strengths.
Overview
4
4
years of professional experience
Work History
Family Nanny
Grech/Campos Family
Fresno, CA
04.2025 - Current
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Assisted with light housekeeping duties as well as running errands.
- Provided attentive care and supervision to children, ensuring safety and well-being.
- Regularly traveled with family to help with vacation activities and childcare.
- Organized activities that enhanced children's physical, emotional, and social well-being.
Youth Gymnastics Coach
Americas Kids in Motion
Clovis, CA
09.2024 - 05.2025
- Instructed youth in gymnastics techniques, ensuring safety and skill development in a supportive environment.
- Monitored student performance and provided constructive feedback to enhance individual growth and confidence.
- Facilitated effective parent-coach communication, addressing concerns and providing updates on gymnast progress.
- Maintained the cleanliness and organization of gym equipment, ensuring safe training conditions for all students.
Online Customer Service Representative
Art Print Creations
Fresno, CA
07.2022 - 01.2024
- Resolved customer inquiries through email and chat, ensuring timely responses and high satisfaction levels.
- Monitored customer feedback trends, providing insights for product development and service improvements.
- Helped customers navigate website to order product online for added convenience and access to larger inventory.
- Generated reports and tracked customer service metrics on daily basis.
Education
MBA - Business
California State University, Fresno
Fresno, CA05.2028
High School Diploma -
Clovis West High School
Fresno, CA05.2024
Skills
- Critical thinking
- Problem resolution
- Relationship building
- Strong communication skills
- Professionalism and ethics
- Team leadership
- First aid and CPR certified
Timeline
Family Nanny
Grech/Campos Family
04.2025 - Current
Youth Gymnastics Coach
Americas Kids in Motion
09.2024 - 05.2025
Online Customer Service Representative
Art Print Creations
07.2022 - 01.2024
MBA - Business
California State University, Fresno
High School Diploma -
Clovis West High School