Jayla Williams
Toronto,Canada
Summary
Experienced professional with over 10 years of dedicated customer service expertise in roles including bartending, serving, hostess, and retail. Recently relocated to Toronto, ON, Canada from New Orleans, LA. Proven ability to adapt quickly and thrive in dynamic environments. Seeking full-time or part-time employment to contribute as a valuable team member. Eager to apply skills and enthusiasm to a new opportunity.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Budtender
cookies saint louis
09.2023 - 12.2023
- Some of my responsibilities included assisting customers with their purchases, recommending suitable cannabis products to customers, addressing customers' concerns, and ensuring that sales floors are adequately stocked.
Room Service Server
Virgin Hotels
07.2022 - 05.2023
- Responsibilities included; accountability, delivering food drinks and any necessary utensils and condiments to guests who order meals from their rooms, setting tables, cleanliness, punctuality, reading and identifying orders and tickets, positivity, leadership, being able to work long hours, and customer service.
Bartender/Hostess/Server
The Elms Mansion
11.2021 - 05.2022
- Responsibilities included; cleanliness, being able to execute multiple volume events and weddings a week, customer service, food service knowledge, completing tasks assigned to me by the food and beverage manager and the event coordinator along with the executive chef, punctuality, helping coworkers stay motivated and positive thought the shift, also being able to work long hours
Retail Sales Associate
Forever 21
10.2021 - 05.2022
- Some of my responsibilities included; driving sales through engagement of customers, suggestive selling, sharing product knowledge by responding to customers questions, customer service by greeting and receiving customers, and directing customers by escorting them to racks and countersHostess/Server
Sofia NOLA
New Orleans
09.2020 - 10.2021
- Responsibilities included; being able to execute multiple duties in one shift fluidly, customer service, cleanliness, leadership, punctuality, completing tasks the was assigned to me by the food snd beverage manager shift managers and the executive chef, organization, and being able to handle high volume guest numbers, also being able to work long hours.
Customer Service Representative
Arrow Tech
03.2020 - 09.2020
- Conducting calls inquiring information in regard to public service surveys
Education
High school diploma -
k-12
New Orleans, LA11.2016
Skills
- Cold Calling
- Sales
- Customer Service
- Business Development
- Telemarketing
- Recruiting
- Negotiation
- Host/hostess experience (4 years)
- Flexible schedule (5 years)
- Roomservice experience (2 years)
- Bartending (4 years)
- Serving (4 years)
- Volunteer experience (3 years)
- Leadership (3 years)
- Retail sales (3 years)
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: Canada
Languages
English
Native or Bilingual
Certification
Cansell Certification
Timeline
Budtender
cookies saint louis
09.2023 - 12.2023
Room Service Server
Virgin Hotels
07.2022 - 05.2023
Bartender/Hostess/Server
The Elms Mansion
11.2021 - 05.2022
Retail Sales Associate
Forever 21
10.2021 - 05.2022
Sofia NOLA
New Orleans
09.2020 - 10.2021
Customer Service Representative
Arrow Tech
03.2020 - 09.2020
High school diploma -
k-12
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