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 Highly organized and dependable administrative professional with more than 10 years of experience providing clerical, customer service, and office support in a fast-paced business environment. Skilled in managing multiple priorities, maintaining confidential records, answering phones, preparing correspondence, coordinating schedules, processing invoices and payments, and supporting staff across multiple departments. Recognized for professionalism, attention to detail, excellent communication skills, and a commitment to providing outstanding customer service while maintaining an efficient and organized office. 


Dedicated healthcare professional with over 10 years of diverse experience in patient care, including roles as a Licensed Nursing Assistant (LNA), LNA II, and Phlebotomist. Expertise in patient charting, medical terminology, and administrative support, complemented by six years in phlebotomy and three years conducting EKG's under a physician's supervision. Proven ability to monitor heart rhythms for surgical teams, along with a solid understanding of medical billing and coding practices. Committed to delivering exceptional patient support while fostering collaborative environments that ensure high-quality care.

Hardworking and passionate job seeker with strong organizational, social, written, verbal and technological skills eager to secure entry-level Human Resource position. Ready to help team achieve company goals and learn along the way.

Productive and knowledgeable Registered Nurse with solid background in general nursing skills and providing assistance for patients when navigating through their health care and full Texas qualifications. Enhance patient care with diligent attention to treatment plans and symptoms. Proficient in Joint Commission standards and evidence-based care. Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Willing to take on any task to support team and help business succeed. Offers strong teamwork ability. Capable Nurse Navigator experienced working in challenging environments. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details. Caring and certified Nurse Navigator with 10 years of experience and specializing in ENT. Superior knowledge of hospital systems and modes of communication with dedication to exceptional patient care and education.

Jayla Mallaley

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