Jayla Jones

Sonic

08.2024 - Current

Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Collaborated with team members to complete orders.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Documented customer orders and conveyed special requests to kitchen staff.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Enhanced team efficiency by consistently preparing workstations before peak hours.
Contributed to increased sales by upselling menu items and promoting special offers.
Operated cash register to ring up final bill and process various forms of payment.
Addressed guest needs, questions, or concerns to create optimum experience onboard.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Kept food preparation area, equipment, and utensils clean and sanitary.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.

Summary