Jayla Ford
Los Angeles
Summary
Dynamic professional with a proven track record at Wilhelmina, showcasing versatility and brand representation excellence. Expert in fostering customer relations and achieving project deadlines, evidenced by enhancing sales growth. Skilled in merchandise sales and work prioritization, I excel in fast-paced environments, consistently delivering outstanding results. I also am a proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Model
Wilhelmina
07.2023 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Secured repeat bookings through outstanding professionalism and versatility.
- Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
- Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
Model
Select Model Management
08.2022 - Current
- Adapted quickly to changing environments for continued professionalism under pressure.
- Remained focused, motivated and professional throughout long shoots and events.
- Secured repeat bookings through outstanding professionalism and versatility.
- Collaborated effectively with fellow models, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
Medical Receptionist
Aspen Dental
09.2020 - 06.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Developed strong relationships with patients, fostering loyalty and trust in the practice''s services.
Office Coordinator
Tallahassee Memorial Hospital
12.2020 - 07.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Tracked records, filed documents, and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
Receptionist
BARE Wax & Spa
05.2020 - 12.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Retail Sales Associate
Ross Dress for Less
08.2018 - 02.2020
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Greeted customers and provided outstanding customer service.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
Project Manager
T Yoga
06.2018 - 05.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Retail Sales Associate
Amazon Books
02.2017 - 08.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Sales Associate
Nike Factory Outlet
04.2016 - 08.2018
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor Of Nursing -
Florida Agricultural And Mechanical University
Tallahassee, FLSkills
- Brand representation
- Customer relations
- Work prioritization
- Merchandise sales
- Product demonstrations
- Strict routine adherence
- Relationship retention
Timeline
Model
Wilhelmina
07.2023 - Current
Model
Select Model Management
08.2022 - Current
Office Coordinator
Tallahassee Memorial Hospital
12.2020 - 07.2022
Medical Receptionist
Aspen Dental
09.2020 - 06.2023
Receptionist
BARE Wax & Spa
05.2020 - 12.2020
Retail Sales Associate
Ross Dress for Less
08.2018 - 02.2020
Project Manager
T Yoga
06.2018 - 05.2019
Retail Sales Associate
Amazon Books
02.2017 - 08.2018
Retail Sales Associate
Nike Factory Outlet
04.2016 - 08.2018
Bachelor Of Nursing -
Florida Agricultural And Mechanical University
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