Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayla Covington

Fairfield

Summary

Experienced team player in customer service and meal preparation, demonstrating strong time management and communication skills. Proven ability to foster a positive environment and ensure operational efficiency during peak hours. Committed to delivering high-quality service and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

BootBarn
Fairfield
10.2025 - Current
  • Assisted customers with selecting the correct pair of footwear that fits their apparel and size.
  • Fold clothes, such as jeans, shirts, and jackets.
  • Processed accurate transactions to customers.
  • Took payments such as card, cash, and mobile pay.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Provided product knowledge to enhance customer shopping experiences.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.

Cashier

McDonald's
Fairfield
09.2025 - Current
  • Processed customer transactions with high accuracy and efficiency.
  • Maintained cleanliness and organization in cash register and dining areas.
  • Assisted customers with menu inquiries to enhance service experience.
  • Handled cash, credit, and mobile payments, ensuring secure transactions.
  • Collaborated with team members to prepare and serve food to customers.
  • Collected payments and provided correct change to patrons.
  • Greeted customers, addressing questions regarding restaurant offerings.
  • Restocked merchandise and maintained orderly shelves as needed.

Cashier

Fredricks Catering
Fairfield
04.2022 - 09.2024

• Dealing with customers' requests and complaints

• Input items into the register, handle cash and credit card payments, and give customers back the correct change.

• Work with coworkers to maintain a smooth service during tough times.

• Restock shelves when asked by management.

• Issue receipts, credits, and/or change to customers.

• Give customers store information when necessary to help.

Cook assistant:

• Working at the stove and cooking the food requested by customers.

• Operate stoves, fryers, and ovens to cook items to the quality guidelines.

• Wrap, date, and label the food items in the fridge to keep the freshness of the food.

• Chopping fruits, vegetables, and meats before rush hour to have a smooth day.

• At the end of the day, during closing, I clean the stoves and fryers, as well as mop the grease away before the next shift starts.

Daycare Assistant

Carebear Daycare
Fairfield
06.2023 - 08.2023
  • Supervised children during inside and outside activities, ensuring they're safe and in a safe environment.

• Assisted with meal preparation for children, as well as serving nutritious snacks for the children Assisted with schoolwork for the older set of children, ensuring that I helped the children understand their work and get it done after school.

• Assigned learning activities to the children who are not in school yet, to help start them off before going into school.

• Provided age-appropriate games for children to partake in.

• Monitored children's behavior, guiding them to have positive interactions

Education

Highschool Diploma -

Rodriguez High
Fairfield, CA
06-2025

Skills

  • Customer service
  • Cash handling
  • Inventory management
  • Team collaboration
  • Conflict resolution
  • Time management
  • Meal preparation
  • Child supervision
  • Upselling and cross selling
  • Product recommendations
  • Retail sales
  • Customer assistance
  • Cash drawer balancing
  • Friendly and outgoing
  • Stocking and receiving

Timeline

Retail Sales Associate

BootBarn
10.2025 - Current

Cashier

McDonald's
09.2025 - Current

Daycare Assistant

Carebear Daycare
06.2023 - 08.2023

Cashier

Fredricks Catering
04.2022 - 09.2024

Highschool Diploma -

Rodriguez High
Jayla Covington