Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayla Brown

Woodland

Summary

Detail-oriented professional with extensive experience in customer service and operations. Proven ability to enhance organizational efficiency through effective communication and problem-solving skills. Experienced in managing diverse tasks in fast-paced environments while ensuring compliance with safety standards and building strong client and coworker relationships.

Overview

8
8
years of professional experience
1
1
Certification

Work History

AMAZON SORTATION ASSOCIATE

Amazon
Sacramento
10.2024 - Current

• Optimized package processing by efficiently receiving, unloading, and sorting packages, achieving accurate routing to final destinations.

• Resolved scanning errors, damaged boxes, and misrouted items with acquired problem-solving training ensuring seamless operations.

• Maintained a safe workplace by strictly adhering to safety protocols and utilizing personal protective

equipment.

TARGET TEAM MEMBER

Target
12.2023 - 01.2024
  • Ensured accurate placement of order pickups and drive-up orders on hold.
  • Packed and prepared guest orders for shipping, achieving productivity metrics.
  • Maintained organized workspace and stocked supplies while adhering to safety protocols.
  • Followed operational procedures, product standards, and food safety regulations during food handling.

GROCERY SHOPPING ASSISTANT

Instacart
07.2019 - 12.2023
  • Managed client requests and ensured timely communication for efficient order processing.
  • Adhered to food safety regulations for product and equipment handling to secure client environment.

RECREATION AIDE

Erlewine 4th R Program
09.2022 - 05.2023
  • Cultivated meaningful connections with youth participants in program.
  • Coordinated diverse indoor and outdoor recreational activities, ensuring smooth daily programming.
  • Provided support during lunch and snack times to enhance participant experience.

AMAZON DELIVERY ASSOCIATE

Amazon delivery station
07.2022 - 11.2022
  • Prepared inventory by leveraging technology for efficient order sorting.
  • Streamlined package transportation through effective pallet-building techniques learned in training.

OVER NIGHT KITCHEN ASSOCIATE

Amazon Fresh Grocery store
09.2020 - 08.2021
  • Finalized food safety and handling training to promote safe food practices.
  • Guaranteed cleanliness in kitchen, sushi bar, deli, and bakery environments.
  • Participated in the bread baking process to support menu diversity.
  • Coordinated dating and restocking of fresh goods for optimal customer service.

CLERICAL WORKER

YO! Watts's youth source center
07.2017 - 08.2017
  • Refined data recording, document management, filing, and cleaning skills while answering phones and supporting monthly food drives.

Education

Bachelor of Science - Criminal Justice

California State University
Sacramento
01.2023

High school diploma -

Larchmont Charter Highschool
Los Angeles, CA
06-2019

Skills

  • Google Docs and Microsoft Word
  • Problem-solving
  • Sorting accuracy
  • Time management strategies
  • Team collaboration
  • Quick learning
  • Adaptability
  • Data analysis
  • Communication skills

Certification

Standard CPR/AED & First Aid (adult, child, infant)

Timeline

AMAZON SORTATION ASSOCIATE

Amazon
10.2024 - Current

TARGET TEAM MEMBER

Target
12.2023 - 01.2024

RECREATION AIDE

Erlewine 4th R Program
09.2022 - 05.2023

AMAZON DELIVERY ASSOCIATE

Amazon delivery station
07.2022 - 11.2022

OVER NIGHT KITCHEN ASSOCIATE

Amazon Fresh Grocery store
09.2020 - 08.2021

GROCERY SHOPPING ASSISTANT

Instacart
07.2019 - 12.2023

CLERICAL WORKER

YO! Watts's youth source center
07.2017 - 08.2017

Bachelor of Science - Criminal Justice

California State University

High school diploma -

Larchmont Charter Highschool
Jayla Brown