JAYLA A LEWIS
Los Angeles
Summary
Dynamic hospitality professional with a proven track record at Twin Peaks Restaurants, excelling in guest service and reservation coordination. Enhanced efficiency by streamlining seating processes, significantly reducing wait times. Known for exceptional communication and creating welcoming atmospheres, ensuring memorable dining experiences for all guests.
Overview
2
2
years of professional experience
Work History
Head Hostess
Twin Peaks Restaurants
03.2025 - 07.2025
- Streamlined the seating process for increased efficiency and reduced wait times for guests.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
Crew Member
McDonald's
03.2023 - 03.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
South High
Torrance, CA06-2024
Skills
- Guest service
- Reservation coordination
- Bar terminology
- Exceptional communication
- Dining area maintenance
- Safe food handling
- Guest relations
- Greeting and seating
- Menu presentation
- Table assignment
Accomplishments
- Supervised team of 6 staff members.
Timeline
Head Hostess
Twin Peaks Restaurants
03.2025 - 07.2025
Crew Member
McDonald's
03.2023 - 03.2025
High School Diploma -
South High
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