Hi, I’m
Jaykishan Patel
Brampton,ON
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
1
year of professional experience
1
Certification
Work History
city square mart Anand, Gujarat
Customer Service Representative
09.2023 - 11.2023
Job overview
- Answered customer inquiries and provided accurate information regarding products and services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Zero degree Anand, Gujarat
Customer Service Cashier
05.2023 - 08.2023
Job overview
- Balanced cash drawers at the end of each shift.
- Assisted customers with locating merchandise within the store.
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Algoma UniversityBrampton, ON
Bachelor of Computer Science from IT
09-2026
Skills
- Product Recommendations
- Cash Handling
- POS Systems
- Ordering and Stocking
- Product Knowledge
- Inventory Management
- Written and Verbal Communication
- Customer Satisfaction
Certification
Completed the Web Security Auditor (cyber security) course with certification issued on October 7, 2023
Timeline
Customer Service Representative
city square mart
09.2023 - 11.2023
Customer Service Cashier
Zero degree
05.2023 - 08.2023
Algoma University
Bachelor of Computer Science from IT
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