Open To Work
Jay Hamlett II
Rialto
Summary
Results-driven Life and Health Insurance Agent with expertise in sales management and client education. Skilled in navigating complex situations and regulatory requirements to deliver tailored insurance solutions. Experienced in generating new business through effective communication and relationship building.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Life Agent and Health Advisor
Ensure Life
09.2025 - Current
- Advise individuals and families, Medicare and Medicaid prospects on life and health insurance options and benefits.
- Analyze client demographics and healthcare needs to recommend tailored health plans that meet specific requirements.
- Field calls to provide expert guidance to clients on health insurance plans, clarifying coverage options, benefits, and costs.
- Enrolled new clients through lead generation, while managing follow-ups, resolving issues, and ensuring compliance with HIPAA and quality standards.
- Educate clients on local wellness programs and preventive care services.
Senior Benefits Consultant II
GoHealth
01.2020 - 09.2025
- Sold health insurance plans and products to new and existing customers through inbound and outbound calls, enhancing customer understanding of available options.
- Documented consumer information within systems while researching and presenting tailored insurance quotes, ensuring accuracy and relevance.
- Nurtured and cultivated relationships with consumers through exceptional customer service, communication, and diligent follow-up, fostering customer loyalty.
Inside Sales Representative
Coca-Cola Consolidated
01.2019 - 01.2020
- Drove revenue growth through telephonic sales and built rapport with new and existing clients to promote regular buying patterns.
- Achieved sales goals while delivering quality customer service.
- Created presentations and data tools for CCC Managers to enhance decision-making.
Life and Health Insurance Agent
Retirement Choices of California
10.2014 - 12.2018
- Provided tailored life, health, and retirement insurance plans to individuals and groups, enhancing client satisfaction and security.
- Handled inquiries on eligibility, coverage, policy changes, and billing, leveraging office technology to ensure timely and professional responses.
- Coordinated appointments for sales consultations and account support, facilitating effective communication of benefits.
Retail Sales Professional
Spectrum
Torrance
12.2013 - 09.2014
- Assisted customers in product selection with tailored recommendations, driving informed purchasing decisions.
- Greeted customers, delivering friendly and attentive service.
- Resolved inquiries and complaints, enhancing customer satisfaction.
- Addressed customer complaints promptly, providing effective solutions that reinforced customer trust.
- Processed customer transactions and managed cash register operations with accuracy.
- Accurately processed cash, credit card, and check payments.
- Managed inventory levels and organized merchandise displays effectively.
- Collaborated with team members to uphold a clean and organized store environment.
Head Baseball Coach
La Cañada High School
02.2012 - 12.2013
- Guided Spartans through training and strategies to achieve first league championship game in over five years.
- Trained and managed student athletes in physical conditioning and game strategy to enhance team performance.
- Coordinated practice schedules and travel logistics to ensure smooth operations for all campus events.
- Maintained comprehensive statistical, logistical, and financial records to optimize program efficiency.
- Instructed CPR/AED sessions and upheld physical fitness certifications.
Education
Life Insurance License/ Health Insurance License -
Mike Russ Financial Institution
Anaheim, CA06.2007
Some College (No Degree) - Business Administration And Management
California State University
Chico, CACalifornia High School Diploma -
Arcadia High School
Arcadia, CA06.2006
Skills
- Life and health insurance
- Sales management
- Account management
- Patient care coordination
- Business administration
- Project management
- Effective communication
- Time management
- Appointment scheduling
- Team collaboration
- Team management
- Conflict resolution
- Coaching skills
- Talent recruitment
- Nutritional education
- Intermediate Spanish speaker
- Social media marketing
- Performance analysis
- Strategy development
- Office management
- Editing software proficiency
- Travel coordination
- Interpersonal skills
Languages
Spanish
Professional
Certification
Life and Health Insurance Agent
Accomplishments
Top Performer Award - 2011-2025
Affiliations
Volunteer, A New Day Food Ministry
Timeline
Life Agent and Health Advisor
Ensure Life
09.2025 - Current
Senior Benefits Consultant II
GoHealth
01.2020 - 09.2025
Inside Sales Representative
Coca-Cola Consolidated
01.2019 - 01.2020
Life and Health Insurance Agent
Retirement Choices of California
10.2014 - 12.2018
Retail Sales Professional
Spectrum
12.2013 - 09.2014
Head Baseball Coach
La Cañada High School
02.2012 - 12.2013
Life Insurance License/ Health Insurance License -
Mike Russ Financial Institution
Some College (No Degree) - Business Administration And Management
California State University
California High School Diploma -
Arcadia High School