Jayeshkumar Prajapati
Whitby,Ontario
Summary
Detail-oriented professional with a background in Global Business Management and a strong dedication to delivering outstanding customer service and computer skills. Seeking opportunities to apply my skills in communication, problem-solving, and multitasking to excel in roles across diverse industries and provide exceptional support to clients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Attendant Supervisor
Petro Canada Corporation
Whitby, ON
10.2021 - Current
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Engaged in clear and effective communication with customers, providing assistance and information
- Making payroll of 10 to 12 employee and submit to head office from last 15 months.
Teller
IDFC Bank
05.2019 - 09.2021
- Successfully engaged with customers, fostering a positive Banking experience
- Demonstrated adeptness in problem-solving, addressing customer inquiries, and resolving complaints
- Managed a team of 10 employees, resulting in a 30% productivity improvement
- Maintained self-motivation and a high level of accountability for assigned tasks
- Skills in constructing and managing investment portfolios that align with clients' objectives and risk profiles are essential
- Proficiently managed time and organizational responsibilities
- Collaborated effectively in team meetings and conferences.
Education
Global Business Management -
Loyalist College
01.2023
Bachelor's in Commerce (B. Com) - Business Accountancy
Dharmsinh Desai University
Gujarat, India01.2020
Skills
- Proficient in Microsoft Windows and Office Suite Experienced in data handling and meticulous record keeping
- Exceptional communication skills Strong time management and organizational abilities
- Customer engagement and persuasion Effective problem-solving and complaints resolution
- Self-motivated with a proven track record of accountability for tasks A deep understanding of financial markets, investment products, and wealth management
- Inventory management, including timely ordering and stocking of items Commitment to excellence in all endeavors A bachelor's degree in finance, economics, business, or a related field is preferred
- The ability to handle the pressure and stress associated with making investment decisions in volatile markets
Accomplishments
- Expert Tally ERP Certificate: Showcased proficiency in accounting and financial management software.
- Chess Champion, State Tournament: Demonstrated strategic thinking, competitiveness, and dedication to excellence.
Languages
English
Professional Working
Certification
Tally computer course
Timeline
Guest Service Attendant Supervisor
Petro Canada Corporation
10.2021 - Current
Teller
IDFC Bank
05.2019 - 09.2021
Global Business Management -
Loyalist College
Bachelor's in Commerce (B. Com) - Business Accountancy
Dharmsinh Desai University