Jayeshkumar Asava
Brantford,ON
Summary
Dedicated and versatile professional with a solid foundation in the testing field and a proven track record as a customer representative. Seeking to leverage my analytical acumen, communication skills, and passion for problem-solving to embark on a rewarding career as a Business Analyst. My active involvement in social activities has honed my interpersonal abilities and ability to adapt to diverse environments, making me well-equipped to bridge the gap between business needs and technology solutions.
Overview
3
3
years of professional experience
Work History
Service Leader
Conestoga Student Inc
09.2022 - 04.2023
- Maintained students satisfaction with forward-thinking strategies focused on addressing students issues needs and resolving concerns.
- Promoted events through various channels, resulting in a 35% increase in event attendance and awareness among the student community.
- Promoted a game lending program that resulted in a 20% increase in student engagement in campus activities and events.
Test Engineer
Tech Mahindra
07.2020 - 07.2022
- Achieved a 50% reduction in test case preparation time by optimizing the test planning process and utilizing test management tool jira efficiently.
- Trained and mentored junior engineers, providing guidance and direction.
- Identified 170 bugs for dark mode-specific issues in 5 days, enhancing the software's usability and user satisfaction in dark mode by 20%.
Education
Post Graduate Certificate - Information Technology Business Analysis
Conestoga College
Brantford12.2023
Bachelors in Engineering - Information Technology
Gujarat Technical University
Gandhinagar, Gujarat06.2020
Skills
- Microsoft Office Suite
- Atlassian JIRA
- Training and Development
- Problem Solving Attitude
- Critical Thinking
- Dashboard Design
Hobbies
- Reading
- Chess
- Cricket
Timeline
Service Leader
Conestoga Student Inc
09.2022 - 04.2023
Test Engineer
Tech Mahindra
07.2020 - 07.2022
Post Graduate Certificate - Information Technology Business Analysis
Conestoga College
Bachelors in Engineering - Information Technology
Gujarat Technical University
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