Seeking a fulfilling position as "SAP- Business System/Functional Consultant" to support Business and IT needs that offers growth opportunities and allows to utilize skills and experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SAP-Business Analyst
Home Trust Company
04.2019 - Current
Performed analysis of enterprise architecture, identified impacts to upstream & downstream applications identifying key systems pain points for Home Bank (HB) Loan origination, HB former known as CFF bank.
Attended meeting along with CIO, Treasury Board, Legal, Marketing & EIP teams ensuring smooth articulation of business, functional & NSF requirements for HSG (Home Capital Group)
Successfully conducted requirement workshops and configured SAP Concur in-adherence with Expense Management business requirements
Identified GAP within current process, performed business process analysis to fill in the GAP & outlined Future state business process flow for IT Operations and other departments
Worked with business stakeholder from Enterprise Risk Management and Underwriting team on successful implementation of new Loan adjudication model
Configured SAP: BRF+ for various enhancements in adherence with Loans and Credit card origination business requirements
Successfully assisted in decommission of legacy system working with vendor to ensure that financial & transactional data is migrated to the new S/4 system
Part of enterprise wide ‘IGNITE’ digital initiative for S/4 Hana, assisted in requirement gathering, testing S/4 integration with Open Text, Broker portal, Solicitor portal and performed smoke testing for mortgage servicing Fiori apps
Triaged approx. 70 weekly issue related auto-PAC payments, monitored inbound/ outbound SAP queues, validated xml payloads and ODATA gateway services, assisted end users in troubleshooting daily issues related to underwriting platform & other mortgage servicing Fiori applications.
Business Analyst-IT
Royal Bank of Canada
03.2018 - 02.2019
Attended meetings between front office and back-office teams to gather requirements for defects working in Scrum environment
Created user stories in JIRA to capture user requirements and ensured clear understanding of each sprint deliverable
Analyzed impact of defect on various upstream source and downstream reporting applications
Extensively used SQL queries to resolve long standing aged defect, identified data mapping issue within python data loaders
Created Pivot tables, v-lookup to compare xml data files
Worked on TDM (Test Data Management) initiative to identify key data elements for data masking
Arranged UAT session with business stakeholders, ensured business sign-off following change management guidelines.
Implementation Consultant
Calian Group Ltd
08.2017 - 03.2018
Part of Team involved in discovery session for capturing business requirements municipal clients
Translated business requirements into functional requirements for Perfect Mind: Membership Management software
Configured the Cloud based Membership management software & SAP-FI as per business requirements
Coordinated with developer for technical integration of backend SAP and Membership management software using SAP-PI/PO
Assisted in Test Scenario creation and coordinated with QA team for testing activity, prior deployed of monthly software releases
Conducted remote end user training, product walkthrough sessions for client team
Mentored new team members.
Co-Op, Jr System Analyst
Legislative Assembly of Ontario
05.2017 - 08.2017
Created functional test cases, performance test scripts using J-Meter and assisted in manual testing of Assembly web-based applications
Worked with Sr. BA to analyze monthly incidents, documenting Root Cause and proving timely analysis to all IT staff.
SAP: SD Consultant
Tech-Mahindra
12.2015 - 06.2016
Interfaced with internal business users as well as SAP development groups to capture test requirements
Managed and coordinated with multiple resources efficiently and effectively throughout development lifecycle to ensure that GST enhancement requests are completed on time & meets requirements
Created functional specification for various client custom developments
Created test cases for SAP SD and other cross functional domains
Participated in functional testing of SAP SD, ISU test scenarios.
SAP: SD Consultant
Capgemini
03.2014 - 07.2015
Interacted with business users for troubleshooting daily SAP SD incidents
Worked with SME and other sources to identify and document functional requirements relevant to SAP: OTC scenarios
Validated IDoc messaging of different 3rd party applications integrated with SAP, to identify root cause of IDoc failure
Gathered requirements from stakeholders for Consignment, 3rd party and back-order processing and assisted in related configuration
Assisted in configuration of SD: custom sales docs, 3rd party, back-order document and Customer master
Created test scenarios, test cases and test data for SAP Order to Cash & Logistic Execution module
Triaged daily incidents, monitored inbound/ outbound SAP queues, assisted end users in troubleshooting daily issue
Provided knowledge transfer to junior team members.
Reported weekly team activities to Management.
Software Engineer (SAP Analyst)
L&T InfoTech
11.2011 - 03.2014
Part of the agile SAP project implementation & roll-out team for North America's largest home improvement retailer
Prepared functional test scenarios for EDQA: Event driven quantity allocation, SAP: OTC & SAP: WM Bin to Bin transfer for Warehouse Conveyor systems roll-out
Prepared & executed functional test cases for implementation of Salesforce: Project System integration with SAP SD, Transfer order enhancement, Fixed Bin replenishment, allocation and deallocation of inventory, Back-order & 3rd party order processing in SAP
Worked on enhancements related to integration of SAP:PS, SD
Developed automation scripts using QTP for Order to Cash & Bin to Bin stock transfer and Inventory Management
Performed black box testing for SAP WM & MM rollout project of Warehouse Conveyor system.
Reported daily team activities to Senior Management.
Education
PGDM - Accounting And Finance
Harvard Business School
CS50 Artificial Intelligence -
Harvard Business Online
12.2024
Post-Graduation-Information System Business Analysis -
George Brown College
09.2017
Bachelor of Engineering: Computer Engineering -
University of Mumbai
07.2011
Skills
Experience working in defining business solutions in an IT environment providing Business Process Analysis and Technical expertise - working with business owners and IT development staff
Efficiently capable to identify and deal with a client’s needs by translating them into appropriate technical solutions
Involved in 3 End-to-End full cycle Implementations and Go Live hyper-care support
Maturity in dispute resolution, able to address conflicting requirements when required
Excel in project leadership roles – managing/coordinating complex projects involving enhancements to existing product platforms