Jayden Sutton
Fort McMurray,Alberta
Summary
Dynamic and detail-oriented student with experience at Boston Pizza, Timberlea, excelling in customer service and order management. Proven ability to ensure order accuracy and resolve issues, fostering positive relationships with staff and guests. Skilled in cash handling and communication, consistently enhancing guest satisfaction in a fast-paced environment.
Overview
2
2
years of professional experience
Work History
TAKE-OUT HOST
BOSTON PIZZA TIMBERLEA
FORT MCMURRAY
02.2023 - Current
- Customer service, such as taking phone orders, bagging, and packaging orders for pickup and delivery. Ensuring that all orders are correct and complete
- Process card and cash transactions over the phone and in person
- Ensuring the bagging area and takeout is sanitary
- Greeted incoming guests to escort to assigned dining area and present menus. Inspected dining and serving areas for cleanliness and proper setup
- Clearing and sanitizing tables once patrons leave
- Built positive relationships with other front-of-house and kitchen staff
- Resolved customer service and food-related issues to maintain guest satisfaction
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty
- Assist servers when required
Education
GRADE 11 -
FATHER PATRICK MERCREDI HIGH SCHOOL
FORT MCMURRAYSkills
- Google Suite (Docs, Slides)
- Cooking
- Order management
- Cash handling
- Communication skills
- Order accuracy
- Detail-oriented
Other Interests And Skills
- Hunting/Fishing
- Cooking
- Camping
Language Skills And Certifications
- Hunter Education, Alberta Hunter Education Instructors Association (AHEIA)
- Pleasure Craft Operator, Lifesaving Society
- Lifesaving Society Member, Lifesaving Society
- Canadian Firearms Safety Course, Royal Canadian Mounted Police
- Class 5 GDL Driver License, Successfully completed the Drivers Education Course in Feb 2024
REFERENCES
Greg Higdon
Taekwondo Master/Owner of Total Taekwondo
PH: 780-713-0264
Lynette Hiscock
PH: 780-714-0137
Timeline
TAKE-OUT HOST
BOSTON PIZZA TIMBERLEA
02.2023 - Current
GRADE 11 -
FATHER PATRICK MERCREDI HIGH SCHOOL
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