Jayden Stoney
Roseville
Summary
Dedicated and friendly customer service professional committed to delivering exceptional service, resolving issues efficiently, and ensuring customer satisfaction. Seeking to contribute strong communication and problem-solving skills to a dynamic team.
Overview
4
4
years of professional experience
Work History
Collections Attendant
Goodwill Donation Xpress
04.2021 - Current
- Sort and organize donated items for display or storage.
- Handle hazardous waste materials following safety guidelines and protocols.
- Assist customers with donations and ensure proper processing of goods.
- Close the store at the end of the business day, ensuring all security protocols are followed.
- Maintain a clean and safe working environment by adhering to store and safety regulations.
- Support team members with various operational tasks, including inventory checks and restocking.
- Provide excellent customer service by answering questions and addressing concerns regarding donations and store policies.
Sales Associate
Roseville Galleria Mall
01.2022 - 07.2024
- Support shipping and operations functions by efficiently processing inventory.
- Packaging orders, and ensuring timely order fulfillment.
- Manage back-of-house operations to maintain a smooth workflow and minimize delays in order processing.
- Provide excellent customer service, assisting with inquiries and providing product knowledge to enhance customer satisfaction.
- Support the sales floor by restocking merchandise, organizing displays, and assisting customers with locating desired products.
- Ensure adherence to store policies, procedures, and safety standards while maintaining a clean and organized work environment.
- Collaborate with team members to meet daily sales goals and customer service targets.
Education
Highschool Diploma -
Hiram W Johnson High School
6879 14th Ave, Sacramento, CA 9582006-2023
Skills
- Capable of performing physically demanding tasks consistently over extended periods
- Efficiently prioritizes tasks to meet deadlines, balancing multiple responsibilities
- Maintains structured schedules and keeps track of details in projects and tasks
- Clearly conveys ideas in both written and verbal formats, effective in group settings
- Equipment Handling: Familiar with basic tools and equipment, ensuring proper use and maintenance
- Typing Speed and Efficiency: Maintains a fast and accurate typing speed to complete data entry tasks promptly
- Cleanliness and hygiene
- Reliability and punctuality
- Cash handling expertise
- Visual display creation
- Heavy lifting
- Safety procedures
- Customer Service
Timeline
Sales Associate
Roseville Galleria Mall
01.2022 - 07.2024
Collections Attendant
Goodwill Donation Xpress
04.2021 - Current
Highschool Diploma -
Hiram W Johnson High School
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