Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jayden Rodriguez

Surrey,BC

Summary

I am a motivated and people-oriented professional with a background in retail sales and youth coaching, where I developed strong communication, teamwork, and leadership skills. At American Eagle and Nike, I gained experience working in fast-paced environments that required adaptability, patience, and genuine customer care. My role as a basketball coach allowed me to take on leadership responsibilities, guide younger students, and create a safe, supportive atmosphere for learning and growth. I am passionate about working with people, building positive relationships, and handling challenges with a calm and solutions-focused approach. I bring reliability, enthusiasm, and a commitment to providing excellent experiences to every team and community I am part of.

Overview

3
3
years of professional experience

Work History

Brand Ambassador

American Eagle
09.2024 - Current
  • Delivered personalized customer service by actively listening to guest needs and recommending products, enhancing overall shopping experience.
  • Consistently maintained a professional, approachable, and customer-first attitude, resolving concerns quickly and ensuring positive interactions.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty
  • Supported team-based sales goals by collaborating effectively with coworkers in a fast-paced retail environment,
  • Assisted in training and mentoring new team members, modeling customer service best practices.

Athlete Sales Associate

Nike
10.2023 - 01.2024
  • Represented the Nike brand through professionalism, enthusiasm, and product knowledge, creating a positive shopping experience.
  • Collaborated with teammates to meet sales goals and maintain smooth store operations in a fast-paced environment.
  • Supported back-of-house operations, including stock management, product replenishment, and shipment processing.
  • Maintained a clean and visually appealing store environment, enhancing the overall shopping experience for customers.

Coach

Prince Charles Elementary
03.2022 - 07.2022
  • Led practices and skill-building drills for youth players, fostering teamwork, discipline, and sportsmanship.
  • Communicated instructions clearly and adapted coaching style to meet the needs of players with different learning levels.
  • Created a safe and supportive environment by supervising activities, preventing injuries, and reinforcing positive behavior.
  • Motivated students to achieve personal and team goals, building confidence and resilience both on and off the court.
  • Collaborated with school staff and parents to organize practices, games, and events smoothly.

Education

Associate of Science - Computer Science

Langara College
Vancouver
12-2025

High School Diploma -

LA Matheson Secondary
Surrey, BC
06-2023

Skills

  • Customer Service
  • Conflict Resolution
  • Teamwork & Collaboration
  • Adaptability / Flexibility
  • Clear Communication
  • Time Management
  • Safety Awareness
  • Problem Solving
  • Multitasking
  • Cultural Sensitivity
  • Relationship builder

Languages

English
Native or Bilingual

Timeline

Brand Ambassador

American Eagle
09.2024 - Current

Athlete Sales Associate

Nike
10.2023 - 01.2024

Coach

Prince Charles Elementary
03.2022 - 07.2022

Associate of Science - Computer Science

Langara College

High School Diploma -

LA Matheson Secondary
Jayden Rodriguez