Dedicated Shift Lead with a proven record in customer service and team leadership. Skilled in conflict resolution and employee training, committed to enhancing service efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Shift Lead
Boba Pub
San Jose
08.2025 - 05.2026
Supervised team members during busy shifts to ensure efficient service.
Trained new employees on drink preparation and customer service standards.
Assisted customers with orders and resolved any service-related issues promptly.
Food Runner
Six Flags
San Jose
06.2022 - 08.2022
Delivered food orders to guests with efficiency and attention to detail.
Upheld food safety standards during food handling and serving.
Restocked supplies and ensured cleanliness to support kitchen operations.