Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jayden Mai

San Jose

Summary

Dedicated Shift Lead with a proven record in customer service and team leadership. Skilled in conflict resolution and employee training, committed to enhancing service efficiency and customer satisfaction.

Overview

4
4
years of professional experience

Work History

Shift Lead

Boba Pub
San Jose
08.2025 - 05.2026
  • Supervised team members during busy shifts to ensure efficient service.
  • Trained new employees on drink preparation and customer service standards.
  • Assisted customers with orders and resolved any service-related issues promptly.

Food Runner

Six Flags
San Jose
06.2022 - 08.2022
  • Delivered food orders to guests with efficiency and attention to detail.
  • Upheld food safety standards during food handling and serving.
  • Restocked supplies and ensured cleanliness to support kitchen operations.

Education

Bachelor of Science - Political Science

De Anza Community College
Cupertino, CA
06-2026

High School Diploma -

Andrew P. Hill High School
San Jose, CA
06-2025

Skills

  • Customer service
  • Team leadership
  • Employee training
  • Inventory management
  • Conflict resolution
  • Effective communication
  • Data analysis

Timeline

Shift Lead

Boba Pub
08.2025 - 05.2026

Food Runner

Six Flags
06.2022 - 08.2022

Bachelor of Science - Political Science

De Anza Community College

High School Diploma -

Andrew P. Hill High School
Jayden Mai