Jayden Mackay
Browns Plains,Qld
Summary
Proven team player with exceptional communication and organizational skills. Adept at maintaining effective relationships with clients and significantly enhancing customer satisfaction through exceptional service and personal recommendations based on prior sales and interactions. Skilled in handling high-pressure situations and proficient in cash and credit transactions. Background with Sicilian Cafe showcases knowledge of working in a health standard environment where hygiene is essential. Well-equipped for similar atmospheres that prioritize cleanliness and hygiene.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Dynamite Clothing
05.2024 - 12.2024
- Built relationships with customers to encourage repeat business, whilst building rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Enhanced store performance through team collaboration and provided necessary support for team members to succeed.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Cafe Server
Sicilian Cafe
04.2024 - 09.2024
- Maintained a clean and organized café environment, adhering to health and safety regulations.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Handled high-pressure situations calmly while multitasking effectively to maintain optimal productivity levels during busy periods.
- Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
Education
Marsden State Highschool
Brisbane Skills
- Effective Team Collaboration
- Client Support
- Ensuring Sanitary Conditions
- Adaptable Availability
- Professional Appearance
- Friendly and Helpful
- Reliable and Responsible
- Strong Communication Skills
- Relationship Building
Languages
English
Native or Bilingual
French
Full Professional
Certification
Certified Dog Groomer (igroomhub) - 2022
Certification of Food Handling ( FOOD SAFETY F1RST) - 2023
Timeline
Sales Associate
Dynamite Clothing
05.2024 - 12.2024
Cafe Server
Sicilian Cafe
04.2024 - 09.2024
Certified Dog Groomer (igroomhub) - 2022
Certification of Food Handling ( FOOD SAFETY F1RST) - 2023
Marsden State Highschool
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