Jayden Limones
Beaumont
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
V1mro Solutions
08.2024 - Current
- Managed customer inquiries through various communication channels, ensuring prompt and accurate responses.
- Assisted in resolving customer complaints, demonstrating strong problem-solving skills and empathy.
- Collaborated with team members to enhance service delivery processes, improving overall customer satisfaction.
- Maintained detailed records of customer interactions using CRM software for future reference and analysis.
- Conducted follow-up calls to ensure resolution of issues and enhance customer relationships.
Sales Associate
Tilly's Clothing Store
06.2023 - 07.2024
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained knowledge of current promotions and sales to provide accurate information.
- Collaborated with team members to achieve sales targets and maintain store presentation standards.
- Conducted inventory checks regularly, supporting stock management and replenishment efforts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Beaumont High School
Beaumont, CA06-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Computer proficiency
- Microsoft outlook
Timeline
Customer Service Representative
V1mro Solutions
08.2024 - Current
Sales Associate
Tilly's Clothing Store
06.2023 - 07.2024
High School Diploma -
Beaumont High School
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