Jayden Hopkins
Tilly's Clothing Store
Redlands
1
Language
3
years of professional experience
Customer-focused professional with strong conflict resolution and communication skills honed in high-pressure environments. Committed to delivering outstanding service and enhancing client experiences. Organized and dependable, effectively managing multiple priorities while supporting team goals. Flexible and adaptable with a positive attitude and willingness to take on additional responsibilities.
Work History
Sales Associate
2 Months- Assisted customers with product selection and inquiries to enhance the shopping experience.
- Maintained visual merchandising standards to showcase the latest trends and promotions effectively.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Collaborated with team members to ensure timely restocking of inventory on the sales floor.
- Collaborated with team members to ensure timely restocking of inventory on sales floor.
- Developed strong customer relationships through personalized service and follow-up communications.
Event Staff
3 Months- Assisted with setup and operations for athletic and campus events
- Maintained organized facilities and supported efficient event execution
- Adapted quickly to changing responsibilities in fast-paced environments
- Helped organize and manage successful events with attendance of over 100 people.
Team Member
1 Year 7 Months- Delivered customer service in a high-volume environment
- Collaborated with team members to maintain efficient service and operations
- Built communication and problem-solving skills through daily customer interaction
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
Volleyball & Boys Basketball Team Manager
2 Years 4 Months- Coordinated equipment inventory and distribution for training sessions and games.
- Assisted coaching staff with game preparations and strategy implementation.
- Managed team organization and sideline operations during practices and games
- Recorded statistics and supported overall team coordination
Education
Bachelor of Arts - International Business
- Dean's List [1st Semester and 2025]
- Presidential Scholarship Scholarship Recipient
No Degree - International Business
- CA College Promise Grant C Scholarship Recipient
High School Diploma
- Elected Captain of Spartans FC Soccer Organization
- Member of AVID - Advancement Via Individual Determination
- Co-Capitan on Redlands East Valley High School Girls Varsity Soccer
- Honor Roll [1st Semester and 2024]
- Honor Roll [2nd Semester and 2024]
- Honor Roll [1nd Semester and 2025]
- Principles Honor Roll [2nd Semester and 2025]
- 4.0 GPA
Skills
Sales techniques
Empathy in Sales
Customer support
Client relations
Sales Analytics
Project planning
Time management
Effective Communication
Multitasking abilities
Self-starter
Computer skills
Leadership
Problem-solving skills
Languages
English
Native or Bilingual
Timeline
Sales Associate
Tilly's Clothing Store
06.2026 - CurrentRead More
Event Staff
Chaminade University
11.2025 - 02.2026Read More
Team Member
Gelato Shop
05.2024 - 12.2025Read More
Volleyball & Boys Basketball Team Manager
Redlands East Valley High School
08.2023 - 12.2025Read More
Chaminade University of Honolulu
Bachelor of Arts from International Business
Read More
Riverside City College
No Degree from International Business
Read More
Redlands East Valley High School
High School Diploma
Read More
Community Service
Ramona Alessandro, Community Service Volunteer, San Bernardino, CA, 2019-08, 2020-09, Gained knowledge and experience working with children in educational settings., Maintained a neat and operational classroom environment to serve student needs., Prepared materials and supported teachers with bulletin boards and room organization., Planned students events such as attendance parties and student store, Helped plan and set up games for student lunches to build relationships