Jayden Graham
Thorold,ON
Summary
Highly motivated and positive individual with great organizational and communication skills, Customer service master and efficient problem solver. Manages administrative functions while delivering thorough answers and solutions to faster exceptional customer experiences.
Overview
5
5
years of professional experience
Work History
Digital Markerting-Inside Sales Associate
Accenture
St. Catharines, ON
09.2023 - 02.2024
- Strategized, developed, and managed paid digital marketing across Facebook and instagram with a monthly budget, while bringing in gross revenue.
- Implemented digital marketing strategies to generate leads and drive sales through email campaigns, social media advertising, and content marketing initiatives
- Utilized CRM software to manage and track customer interactions, follow-up with leads, and nurture relationships with prospects through personalized communications
Telecommunications Sales Representative
S&P Data Digital/ Bell Canada
Toronto, ON
05.2022 - 06.2023
- Demonstrated expert knowledge of telecommunications products and services to effectively communicate benefits to potential customers, leading to a high conversion rate.
- Successfully met and exceeded monthly sales targets by implementing strategic sales techniques and consistently following up with leads.
- Provided exceptional customer service by addressing inquiries promptly and effectively resolving any issues to ensure customer satisfaction and retention.
Server & Cashier Associate
Tim Hortons
Grimsby, ON
11.2019 - 08.2021
- Managed customer orders efficiently and accurately, ensuring high levels of customer satisfaction
- Handled cash and credit transactions with precision and attention to detail
- Collaborated effectively with kitchen staff to ensure timely and accurate order delivery
- Maintained cleanliness and organization of dining area and cashier station at all times
Sales Associate
Rogers Call Centre
Mississauga, ON
01.2019 - 06.2019
- Demonstrated ability to exceed sales targets consistently by providing exceptional customer service and product knowledge
- Developed strong relationships with clients resulting in repeat business and increased customer loyalty
- Proven track record of working collaboratively with team members to achieve common sales goals
Education
Bachelor of Arts - Sociology And Business Comm
Brock University
St. Catharines, ON04-2019
High School Diploma -
St.Marguerite D'Youville S.S
Brampton, ON06-2014
Skills
Customer Service
Communication Skills
Closing
Leadership
Analytical Skills
Financial
Excel, Outlook, Microsoft Word
Sales
Telemarketing
Timeline
Digital Markerting-Inside Sales Associate
Accenture
09.2023 - 02.2024
Telecommunications Sales Representative
S&P Data Digital/ Bell Canada
05.2022 - 06.2023
Server & Cashier Associate
Tim Hortons
11.2019 - 08.2021
Sales Associate
Rogers Call Centre
01.2019 - 06.2019
Bachelor of Arts - Sociology And Business Comm
Brock University
High School Diploma -
St.Marguerite D'Youville S.S
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