Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jayden Birch-Bell

Ottawa

Summary

Maintenance supervisor with hands-on experience coordinating installations, repairs and maintenance tasks. Versed in monitoring and ordering inventory and determining types of installations and repairs needed. Friendly and punctual individual possessing strong eye-for-detail and sound knowledge of quality standards and safety regulations.

Experienced guide with strong expertise in natural and cultural interpretation. Known for effective communication skills, deep knowledge of local history, and passion for engaging storytelling. Consistently collaborates well within teams and adapts to changing visitor needs, ensuring memorable and educational experiences. Strong problem-solving abilities and reliability in delivering results.

Overview

7
7
years of professional experience

Work History

Interpretive Guide

Columbia Icefield Skywalk
04.2025 - 10.2025

● Interact and provide guests with an extensive amount of knowledge on hydrology, geology, biology, and phytology
of the Canadian Rockies
● Lead interpretive walks across the glass floor, creating meaningful connections with visitors to the natural
environment.
● Provide safety guidance along the skywalk and answer questions to the best of my ability.
● Delivering authentic information regarding Indigenous history.
● Managing crowd flow and loading buses, ensuring guests have a fun and memorable experience.
● Represented Parks Canada and Pursuit professionally and enthusiastically.

Maintenance Supervisor

Whitsunday's Apartments Hamilton Island
01.2024 - 04.2025
  • Cleaning and maintaining chlorine of pool and spa water
  • Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
  • Supervised technicians on repair and installation of machines or systems according to manufacturer's specifications.
  • Maintained records of repairs and parts inventory usage to optimize future planning efforts.
  • Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
  • Assisted in training new hires on proper operation and maintenance techniques for various types of machinery.

Maintenance

Whitsunday's Apartments Hamilton Island
01.2023 - 12.2023
  • My average day may be cleaning balcony ledges, waterproofing roofs, cleaning aircon units, installing PowerPoints, getting a TV working, fixing a door, moving furniture, demolishing a wall, sanding, painting, plumbing and refurbishing apartments, and doing repairs throughout the resort.
  • I was responsible for ensuring the buildings fixtures and fittings are maintained and repaired in a timely manner.
  • Ordered supplies for maintenance projects as required.

Housekeeping

Whitsunday's Apartments Hamilton Island
01.2022 - 12.2022
  • Highly organized and detail-oriented
  • Excellent time management skills
  • Multi-tasking abilities with strong communication skills
  • Punctual and reliable at all times

Housekeeping

Paradise Resort
03.2021 - 12.2022
  • Ensure compliance with hotel cleanliness standards and guest satisfaction metric
  • Collaborate with team members to respond promptly to guest requests
  • Perform daily cleaning and maintenance tasks for guest rooms and common areas
  • Handle laundry and restocking of amenities as necessary

Junior Factory Hand and Cabinet Maker

Thompson Billiard Tables
01.2021 - 12.2021
  • Helping with services and hands on training including, but not limited to: Designing and building complete custom billiards, pool and snooker tables
  • Build tables to match the customers space requirements
  • Fully restore tables
  • Complete major repairs and rebuilds
  • Supply all billiards accessories including, lights, cues, balls, pockets, etc
  • Customizing tables with different size buttons, cover or sliding panels, flush mounting fitting, leg size and styles, stain colors and color matching etc
  • Worked weekends, public holidays and overtime where asked

Factory Laborer

All Interactive Distribution
01.2019 - 12.2020
  • Safe and practical use of conveyer belt
  • Emptying storage containers
  • Picking and packing expensive and fragile items
  • Sanitation of the workplace

Education

CERT III - CARPENTRY

THOMPSON BILLIARD TABLES
Gold Coast QLD Australia
01.2021

CERT III - FOOD PROCESSING

STRATEGIX TRAINING GROUP PTY LTD
Gold Coast QLD Australia
01.2020

CERT II - CONSTRUCTION

GOLD COAST TRADE COLLEGE
Gold Coast QLD Australia
01.2019

Skills

  • Aptitude for technical activities
  • Attention to detail
  • Good hand-eye coordination
  • Able to cope with the physical demands of the job
  • Excellent communication skills
  • Enjoy practical work
  • High standard of personal cleanliness
  • Forklift license
  • White card
  • Cert III Carpentry
  • Work assignment delegation
  • Troubleshooting
  • Maintenance recordkeeping
  • Painting techniques
  • Strategic Planning
  • Technical understanding
  • Housekeeping

Languages

English
Full Professional

Timeline

Interpretive Guide

Columbia Icefield Skywalk
04.2025 - 10.2025

Maintenance Supervisor

Whitsunday's Apartments Hamilton Island
01.2024 - 04.2025

Maintenance

Whitsunday's Apartments Hamilton Island
01.2023 - 12.2023

Housekeeping

Whitsunday's Apartments Hamilton Island
01.2022 - 12.2022

Housekeeping

Paradise Resort
03.2021 - 12.2022

Junior Factory Hand and Cabinet Maker

Thompson Billiard Tables
01.2021 - 12.2021

Factory Laborer

All Interactive Distribution
01.2019 - 12.2020

CERT III - CARPENTRY

THOMPSON BILLIARD TABLES

CERT III - FOOD PROCESSING

STRATEGIX TRAINING GROUP PTY LTD

CERT II - CONSTRUCTION

GOLD COAST TRADE COLLEGE
Jayden Birch-Bell