Summary
Overview
Work History
Education
Skills
Certification
Awards
Timeline
Generic

JAYDEN ALEXANDER

Glendale

Summary

Experienced with handling customer interactions and results-driven approaches. Proven ability to streamline operations and support organizational goals. Known for fostering team collaboration and adapting to dynamic environments. Proficient in strategic planning, system integration, and problem-solving.


Overview

10
10
years of professional experience
1
1
Certification

Work History

Security Event Staff Member

CSC Security Services
03.2025 - Current
  • Conducted thorough bag checks and screenings at entry points to prevent prohibited items.
  • Collaborated with event staff to develop and implement emergency response plans.
  • Trained junior security personnel on effective crowd management techniques and procedures.
  • Responded swiftly to incidents, de-escalating tensions and ensuring attendee safety.
  • Upheld high standards of professionalism while interacting with event attendees, representing the company positively at all times.

Assistant Activities Coordinator

Broadway Manor Care Center
01.2023 - 03.2025
  • Facilitated daily activities that enhanced resident engagement and social interaction.
  • Developed individualized activity plans based on resident preferences and abilities.
  • Coordinated group events, ensuring participation and enjoyment for all residents.
  • Trained and mentored new staff on activity protocols and resident care practices.
  • Evaluated program effectiveness, implementing adjustments to improve resident satisfaction.

Case Manager II

Worker Education & Resource Center
05.2020 - 01.2023
  • Coordinated client intake processes, ensuring accurate documentation and timely service delivery.
  • Developed individualized action plans to address client needs and facilitate resource access.
  • Facilitated workshops focused on job readiness and skill development for diverse populations.
  • Monitored client progress, adjusting strategies to enhance support and outcomes effectively.
  • Trained new staff on case management protocols, enhancing team efficiency and knowledge sharing.

Life Skills Specialist

Housing Works
01.2016 - 05.2020
  • Developed and facilitated life skills workshops tailored for diverse client needs.
  • Collaborated with multidisciplinary teams to create comprehensive support plans for clients.
  • Implemented individualized coaching sessions to improve decision-making and problem-solving skills.
  • Advocated for client access to community resources and support services.
  • Led initiatives to refine service delivery processes, enhancing client satisfaction and outcomes.

Education

High school diploma -

Park Vista High School
Lake Worth, FL
06.2008

Skills

  • Crowd management
  • Self-awareness
  • Assertiveness
  • Problem-solving skills
  • Customer service
  • Leadership qualities
  • Troubleshooting
  • Data entry
  • Organization and multitasking
  • Relationship building
  • Active listening

Certification

Technical Support Basics for Everyone IBM

AI for Everyone: Master the Basics IBM

RBS, Exp: 2/23/2027

California BSIS Guard Card, Exp: 7/31/2027

CPR/Basic life support certification, Exp: 08/01/2026

Trauma Informed Care

Foundations Of Teaching & Learning

Awards

Certificate of Appreciation - Recognition of your resolve to improve lives, strengthen communities, and get things done for America. - Barbara Stewart CEO of the corporation for national and community service

Timeline

Security Event Staff Member

CSC Security Services
03.2025 - Current

Assistant Activities Coordinator

Broadway Manor Care Center
01.2023 - 03.2025

Case Manager II

Worker Education & Resource Center
05.2020 - 01.2023

Life Skills Specialist

Housing Works
01.2016 - 05.2020

High school diploma -

Park Vista High School

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JAYDEN ALEXANDER