Jayde Melendez-Duke
Victoria,Canada
Summary
Dynamic and innovative young professional with a vibrant personality and a comprehensive understanding of the hospitality industry. Proven expertise across various roles, including event management, sales, catering, training, event coordination, serving, and bartending. Passionate about exploring new destinations, embracing diverse cultures, and continually expanding knowledge and skills. A natural educator, dedicated to sharing experiences and fostering a memorable guest experience.
Qualified Event Manager with strong background in event management. Successfully coordinated numerous high-profile events, ensuring seamless execution and client satisfaction. Demonstrated expertise in vendor negotiations and budget management to deliver outstanding results.
Overview
8
8
years of professional experience
Work History
Event Manager, Celebrations & Special Programs
Fairmont Empress
10.2024 - Current
- Lead the planning and execution of all weddings, providing on-site coordination and leadership to ensure seamless service and guest satisfaction
- Curate and manage all seasonal holiday programs and venue activations, including Christmas, New Year’s, Easter, and specialty events
- Oversee high-profile galas, private parties, and catering-only groups, ensuring elevated service and consistent brand standards across all events
Wedding Sales & Catering Manager
Fairmont Banff Springs, Rimrock Hotel, Fairmont Hotel MacDonald
06.2024 - 10.2024
- Successfully relocating Weddings to various properties through the Jasper wildfires of 2024.
Wedding Sales & Catering Manager
Fairmont Jasper Park Lodge
10.2023 - 10.2024
- Results-driven Wedding, Sales and Catering Manager with a proven track record of elevating event experiences and driving revenue growth.
- Adept at orchestrating seamless weddings and events while consistently surpassing sales targets.
- Demonstrated success in increasing sales by an impressive 140%, showcasing strong leadership and strategic planning skills.
- Showcasing strong Social and Media skill to propel sales resulting in an overall driver in revenue.
Banquet Event Manager
Fairmont Jasper Park Lodge
10.2022 - 10.2023
- Proven track record of successfully coordinating and executing a wide range of events, including signature experiences, conferences, and high-profile occasions.
- Creating exceptional guest experiences and ensuring the seamless execution of events. Notable accomplishments include playing a key role in renowned events such as Fairmont Jasper Park Lodge's Christmas in November, PJ Party with Kaitlyn Bristowe, Devour! Film Festival, Alberta Beer Festival, Jasper Pride, and numerous others.
Food & Beverage Sales Coordinator
Fairmont Jasper Park Lodge
03.2022 - 10.2022
- Reported directly to the Director of Food & Beverage, collaborating with various departments to enhance guest experiences.
- Coordinated dining experiences at multiple outlets: Orso Trattoria, Orso Signature Chefs Tables and Sundecks, The Emerald Lounge & Great Hall, and The Nook Smokehouse
- Maintained a present role in each outlet, transiently managing and training new staff as required.
- Coordinated dining experiences for over 600 luxury tour groups, accommodating specific needs of each group.
- Handled upwards of 450 tour guests daily, in addition to transient guests.
Event Coordinator & Assistant Manager
Parlour Italian Kitchen & Bar
03.2021 - 11.2021
- Dynamic and results-oriented Event Planner with a track record of excellence in planning, coordinating, and executing a diverse range of events. Specializing in weddings, rehearsal dinners, and celebratory occasions.
- Brings a keen eye for detail and creative flair to every project. Thriving in challenging environments, adeptly navigated pandemic-related obstacles, demonstrating agility by swiftly adapting to changing circumstances while ensuring strict compliance with government mandates.
- Successfully produced 23 weddings within a span of 3 months, showcasing the ability to deliver exceptional results under tight timelines.
Server
Cactus Club Cafe
03.2020 - 03.2021
- Adapted and excelled in the hospitality industry that has been greatly effected by the pandemic. Achieving the quality of experience while following the health and safety guidelines.
Bartender & Event Collaborator
Campio Brewing Company
09.2019 - 03.2020
- Assisted with the opening and launch of the new Campio location in Edmonton, Alberta. Organized private gatherings and contributed to marketing towards the Grand Opening. Performed multiple roles within the company, in bartending, serving and training. Created marketing material and assisted in coordinating special events.
Manager
Hudsons Canada's Pub
12.2017 - 09.2019
- Display and refined a large array of skills, including customer service, adaptation, inventory and mathematics. Performed well with a diverse team with exceptional team building skills and leadership. Talent in quickly resolving issues prior to escalation.
Education
Business Management -
Grant MacEwan University
01.2018
Skills
- Fundraising leadership
- Experience with multiple POS platforms
- Team-oriented leadership
- Vendor management
- Budgeting and finance
- Vendor relationship management
Accomplishments
- Co-Chair: Jasper Community Team Society
- Leader of the Month - February 2023 Fairmont Jasper Park Lodge
- All Canadian (Employee of the Month) - April 2018 Hudson's Canada's Pub 109
Timeline
Event Manager, Celebrations & Special Programs
Fairmont Empress
10.2024 - Current
Wedding Sales & Catering Manager
Fairmont Banff Springs, Rimrock Hotel, Fairmont Hotel MacDonald
06.2024 - 10.2024
Wedding Sales & Catering Manager
Fairmont Jasper Park Lodge
10.2023 - 10.2024
Banquet Event Manager
Fairmont Jasper Park Lodge
10.2022 - 10.2023
Food & Beverage Sales Coordinator
Fairmont Jasper Park Lodge
03.2022 - 10.2022
Event Coordinator & Assistant Manager
Parlour Italian Kitchen & Bar
03.2021 - 11.2021
Server
Cactus Club Cafe
03.2020 - 03.2021
Bartender & Event Collaborator
Campio Brewing Company
09.2019 - 03.2020
Manager
Hudsons Canada's Pub
12.2017 - 09.2019
Business Management -
Grant MacEwan University
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