Jayda Janes
Abbotsford,BC
Summary
One of my more recents accomplishments would be in 2023 working hard to become expo lead while working to graduate high school. After that position i worked to earn my way up to a serving position. I learned to work in fast pace situations and I learned to work hard for what i wanted.
Overview
6
6
years of professional experience
Work History
Barista/Host/Server
Black Casket Cafe
12.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanour and promptly addressing their needs.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction to keep our guests happy.
Server
Cactus Club Cafe
10.2024 - 04.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders.
- Provided attentive service during high-volume periods.
- Cultivated warm relationships with regular customers.
Expo Lead
Cactus Club Cafe
02.2022 - 10.2024
- Self-motivated, with a strong sense of personal responsibility.
- Successfully managed expo team during rapid-paced scenarios.
- Proven ability to learn quickly and adapt to new situations.
Restaurant Hostess/ Expo
Browns Social House
04.2020 - 04.2021
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
Host
White Spot
03.2019 - 04.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival. Always ensuring the guest leaves happy.
Education
Dog Wood -
Robert Bateman Secondary
Abbotsford06.2023
Skills
- Friendly, positive attitude
- Time management
- Flexible and adaptable
- Responsible
- Teamwork and collaboration
- Problem-solving
Languages
English
Full Professional
Timeline
Server
Cactus Club Cafe
10.2024 - 04.2025
Barista/Host/Server
Black Casket Cafe
12.2023 - Current
Expo Lead
Cactus Club Cafe
02.2022 - 10.2024
Restaurant Hostess/ Expo
Browns Social House
04.2020 - 04.2021
Host
White Spot
03.2019 - 04.2020
Dog Wood -
Robert Bateman Secondary
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