Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jayda Calvitti

Calgary,Canada

Summary

Focused student with knowledge of customer service, data entry and records management. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as detail oriented by my peers, I can be relied upon to help your company achieve its goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Orangetheory Fitness
Calgary, AB
10.2023 - Current
  • Greeted members and guests upon arrival to the fitness center.
  • Assisted with membership inquiries, cancellations, and renewals.
  • Provided information about classes and other services available at the fitness center.
  • Checked in members using a computerized system.
  • Maintained cleanliness of the fitness center equipment and facilities.
  • Performed administrative tasks such as filing paperwork, updating records, and preparing reports.
  • Organized events such as health fairs and exercise challenges for members.
  • Answered phone calls from current and potential customers regarding their questions or concerns about the fitness center's offerings.
  • Resolved customer service issues in a timely manner.

Sales Hostess

Excel Homes
Airdrie, AB
09.2022 - Current
  • Conducted model home walk-throughs to showcase floor plan diversity and promote timely selection in home buying process.
  • Engaged weekly with management teams, construction contractors and clients to communicate and evaluate project status results.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Completed basic bookkeeping and document filing.

Hostess

Fit4Less
Airdrie, AB
06.2021 - 09.2022
  • Re-racked weights to maintain neat, organized and clean gym.
  • Collected payments, renewed memberships and resolved billing issues.
  • Operated telephone switchboard to provide information, take messages and forward calls.
  • Welcomed members and visitors to gym and provided accurate information concerning available programs and activities.
  • Resolved customer complaints and made necessary updates to customers' accounts.

Sales Associate

Pro Hockey Life
Airdrie, AB
05.2019 - 06.2021
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.

Sales Associate

Benjamin Moore
Airdrie, AB
09.2018 - 05.2019
  • Helped customers find specific products, answered questions and offered product advice.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Bachelor of Arts -

University of Calgary
Calgary, AB
12-2023

High School Diploma -

Bert Church High School
Airdrie, AB
06.2018

Skills

  • Effective planning
  • Customer assistance and interaction
  • Administrative skills
  • Oral and writing communication
  • Team collaboration
  • Conflict management
  • Data Management
  • Planning & Organizing

Certification

  • Pro-serve Certification

Timeline

Sales Associate

Orangetheory Fitness
10.2023 - Current

Sales Hostess

Excel Homes
09.2022 - Current

Hostess

Fit4Less
06.2021 - 09.2022

Sales Associate

Pro Hockey Life
05.2019 - 06.2021

Sales Associate

Benjamin Moore
09.2018 - 05.2019

Bachelor of Arts -

University of Calgary

High School Diploma -

Bert Church High School

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Jayda Calvitti