Jayd Lupoli-Sweet
San Pedro
Summary
Excelling in customer service and teamwork. Recognized for enhancing guest satisfaction through effective problem-solving and organization. Skilled in managing bookings, scheduling, and maintaining a pristine environment, ensuring seamless operations and a welcoming atmosphere for all clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Burattinos Brick Oven Pizza
Jesus Salazar
02.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated warm relationships with regular customers.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Beach Life Festival
Nick Riera
04.2025 - 04.2025
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Streamlined vendor operations by implementing a system for order-taking, preparation, and delivery of food items.
- Maintained a clean and organized workspace, adhering to health and safety standards for optimal food service conditions.
- Enhanced customer satisfaction by providing efficient and friendly service at the food stand.
- Participated in local food events to promote brand awareness and attract new clientele.
- Assisted artists/vendors during setup process; loading/unloading equipment while adhering to strict safety protocols.
SOFI Stadium
RADTech
03.2025 - 03.2025
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Managed stage crew to deliver smooth, successful performances.
- Assisted in the setup and breakdown of event equipment, contributing to efficient operations before and after each athletic contest.
- Contributed to successful events by adhering closely to established protocols and responding proactively when faced with unforeseen challenges.
- Aided in the coordination of pre-game activities such as team introductions or national anthem performances, enhancing overall event presentation.
BriteMinds Learning Center
Agnes Regczkey
06.2023 - 08.2024
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Created personalized lesson plans to meet needs of diverse learners.
- Issued reports updating students, parents and teachers on student progress.
- Managed time efficiently in order to complete all tasks within deadlines.
- Maintained records of student assessments, tutoring activities and results.
- Mentored and coached students with focus on developing independence and self-confidence.
- Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
- Collaborated with parents to support student learning and address any academic or behavioral concerns.
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
Terranea Resort Spa
Kevin Lee
04.2022 - 06.2023
- Supported front desk operations including booking appointments, greeting guests upon arrival, processing payments accurately while maintaining confidentiality of client information.
- Improved customer satisfaction by providing exceptional service and maintaining a clean, organized spa environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Replenished locker room linens, robes and sandals to maintain adequate supplies for guests.
- Coordinated closely with spa management to proactively address any issues or areas of concern that arose during daily operations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Carried out regular walk throughs of entire spa to verify cleanliness, working facilities and adequate stock levels of guest amenities and linens.
- Collaborated with spa therapists to ensure seamless coordination of bookings, treatments, and overall client care.
- Recorded and managed locker assignments and keys.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Conducted locker room tours and provided information and directions.
Education
Bachelor of Business Administration - Business Administration
Westcliff University
Irvine, CA06-2029
Associate in Undergraduate Studies - Kinesiology
El Camino College
Torrance, CA06-2025
High School Diploma -
Port of Los Angeles High School
San Pedro, CA06-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Calm under pressure
- Flexible and adaptable
- Decision-making
- Organization and time management
Certification
- CPR + AED Certified, American Red Cross - Valid Through February 6, 2026
Timeline
Beach Life Festival
Nick Riera
04.2025 - 04.2025
SOFI Stadium
RADTech
03.2025 - 03.2025
Burattinos Brick Oven Pizza
Jesus Salazar
02.2024 - Current
BriteMinds Learning Center
Agnes Regczkey
06.2023 - 08.2024
Terranea Resort Spa
Kevin Lee
04.2022 - 06.2023
Bachelor of Business Administration - Business Administration
Westcliff University
Associate in Undergraduate Studies - Kinesiology
El Camino College
High School Diploma -
Port of Los Angeles High School
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