JayCee Gerber
Murrieta
Summary
Dynamic professional with a proven track record in administrative support and content creation, notably at Alliance Association Management. Skilled in project management and customer service, I've effectively enhanced office efficiency and engagement. Leveraging tech-savvy expertise and meticulous attention to detail, I excel in driving projects to completion and surpassing sales targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Alliance Association Management
05.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Article Writer
CAI
05.2024 - Current
- Brainstormed with publishing department department to determine new topics and stories.
- Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
- Conducted interviews with subject matter experts to generate topics.
- Organized material to research and complete writing tasks.
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
Fashion and Design Keyholder
BootBarn
04.2021 - 06.2022
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Designed the store floor with new merchandise to create the highest profit
- Staged outfits to promote products and maximize use of store floor
Education
Bachelor of Arts - Anthropology
Colorado State University
Fort Collins, CO04-2022
Skills
- Tech-Savvy
- Event coordination
- Customer service
- Project management
- Business writing
- Meticulous attention to detail
- Content creation
- Administrative support
- Campaign management
- Direct mail campaigns
Affiliations
- Alpha Gamma Delta
Certification
M-100 The Essentials of Community Association Management
Timeline
Administrative Assistant
Alliance Association Management
05.2024 - Current
Article Writer
CAI
05.2024 - Current
Fashion and Design Keyholder
BootBarn
04.2021 - 06.2022
M-100 The Essentials of Community Association Management
Bachelor of Arts - Anthropology
Colorado State University
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