Jay Ma. Lyniel Bucio
Toronto,ON
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Part-time Server
Viva Thornhill Woods Retirement Community
9700 Bathurst Street, Vaughan, ON L6A 4V2
09.2023 - Current
- Ensured that each community member is served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Took orders from community members accurately and on time.
- Delivered food orders promptly and courteously.
- Communicated effectively with kitchen staff regarding community members' allergies or special requests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
FIDS Officer
GMR-Megawide Cebu Airport Corporation
CEBU, PHILIPPINES
09.2014 - 07.2023
- To ensure that all FIDS systems in T1 and T2 are working (Departure and Arrival) properly and ensure that the flights being displayed are correct and accurate
- To ensure that airlines, GHs are updating the status of their flight based on real-time conditions and ensuring that arriving flights are assigned and distributed equally on reclaim belts and in accordance with their aircraft type or size
- Developed and maintained courteous and effective working relationships
- Organized and detail-oriented with a strong work ethic.
Passenger Service Agent
MIASCOR
CEBU, PHILIPPINES
11.2011 - 09.2014
- Oversaw ticketing, gate, and ramp services
- Checked in luggage and confirmed all carry-on items met federal guidelines
- Announced flight status updates and information about gate changes over the PA system
- Tagged baggage and routed to appropriate location for loading and screening
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Food Service Worker
Imperial Palace Resort Hotel
CEBU, PHILIPPINES
04.2010 - 07.2011
- Maintained clean, trash-free workspaces to maximize productivity and safety
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods
- Greeted customers at the counter to fulfill requests and answer questions
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Learned other teammates' work tasks to train as backup
- Verified prepared food met standards for quality and quantity before serving to customers.
Cashier
CHOWKING (FAST FOOD)
CEBU, PHILIPPINES
07.2009 - 01.2010
- Addressed customer needs and made product recommendations to increase sales
- Greeted customers entering the store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
- Operated cash register to record transactions accurately and efficiently.
Education
Post-secondary Program - Hospitality – Hotel Operations Management
Centennial College of Applied Arts And Technology
Scarborough, ON04-2025
Skills
- Attention to Detail
- Self-Motivated
- Teamwork and Collaboration
- Multitasking Abilities
- Flexible and Adaptable
- Dependable and Responsible
References
- Avelina Palicpic, People Support Worker, Canterbury Retirement Residence, North York, 647-863-1866
- Eva Bersabe, People Support Worker, Bayshore Home Health, York Region, 647-898-1677
Certification
Canadian Red Cross Emergency First Aid CPR/AED Certified - Issued November 2023
TrainCan Food Handler Certified - Issued November 2023
Smart Serve Ontario Certified - Issued October 2023
Timeline
Part-time Server
Viva Thornhill Woods Retirement Community
09.2023 - Current
FIDS Officer
GMR-Megawide Cebu Airport Corporation
09.2014 - 07.2023
Passenger Service Agent
MIASCOR
11.2011 - 09.2014
Food Service Worker
Imperial Palace Resort Hotel
04.2010 - 07.2011
Cashier
CHOWKING (FAST FOOD)
07.2009 - 01.2010
Post-secondary Program - Hospitality – Hotel Operations Management
Centennial College of Applied Arts And Technology
Canadian Red Cross Emergency First Aid CPR/AED Certified - Issued November 2023
TrainCan Food Handler Certified - Issued November 2023
Smart Serve Ontario Certified - Issued October 2023
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