Dedicated Team Lead for Enterprise Cloud and Security Services with a proven track record in managing cloud environments and implementing stringent security protocols. Demonstrated expertise in cloud governance, incident resolution, and risk mitigation, ensuring operational excellence and data protection. Skilled in enhancing system scalability and optimizing change management processes through innovative technologies such as Infrastructure-as-Code and CI/CD pipelines. Committed to aligning IT services with business goals while minimizing risks and maintaining compliance for the safeguarding of organizational assets.
Hi, I’m
Jayat Markan
Waterloo,Canada
Summary
Overview
16
years of professional experience
Work History
ApplyBoardKitchener
Team Lead - Enterprise Cloud & Security Services
07.2022 - Current
Job overview
- Developed comprehensive technical roadmaps for Observability Strategy in collaboration with Solution Architects.
- Worked with cross-functional teams to design and implement tech stacks and procedures, achieving efficient delivery of initiatives.
- Led hands-on delivery and supervision of various projects.
- Boosted observability for deeper operational and infrastructure insights.
- Designed and implemented secure, scalable, and regulatory-compliant Multi-AZ infrastructure.
ApplyBoardKitchener
Senior Devops Engineer
12.2020 - 07.2022
Job overview
- Researched and prototyped new services and tools to enhance capability delivery.
- Led deployment of enhanced response and alerting mechanisms.
- Assisted with escalations in support of operational issues, ensuring minimal downtime, and quick resolution.
- Evaluated the service stack and recommended improvements with Linux and Docker, boosting system performance.
- Automated processes with Git, Containerization (Kubernetes, Docker), HashiCorp Vault, and Helm to boost operational efficiency.
ApplyBoardKitchener
DevOps Engineer
09.2019 - 12.2020
Job overview
- Deployed and maintained scalable cloud systems.
- Streamlined workspaces to accelerate development processes and improve effectiveness.
- Converted traditional deployment method to a modern container orchestration setup, boosting efficiency and stability.
- Enhanced operational efficiency through creating automated server processes.
- Joined forces with development team to optimize integration and deployment procedures, increasing workflow efficiency.
- Utilized advanced tech solutions to enhance the performance and security of the ApplyBoard platform.
Texada SoftwareGuelph
DevOps Specialist
09.2019 - 11.2020
Job overview
- Managed infrastructure, both cloud and in-house using AWS and IIS, ensuring seamless operations and reduced downtime
- Led architectural changes that improved performance and uptime, leveraging Enterprise Architecture principles and Agile Methodologies
- Developed monitoring and alerting systems using GitHub and AWS, fostering a positive culture and reducing incident response times
- Improved the platform's auto-scaling capabilities using AWS, resulting in better resource management and cost efficiency
- Maximized utilization of cloud resources to balance performance and cost, leading to a 20% reduction in operational expenses
- Performed scalability tests in different deployment environments using AWS and IIS, improving system reliability and performance
Expedia Canada Corp.Montreal
Application Engineer II
05.2019 - 09.2019
Job overview
- Exhibited thorough operational management of supported JAVA applications hosted on AWS EC2.
- Implemented detailed CloudFormation stack configurations, leading to increased dependability.
- Guided product development teams in meeting standards and operational best practices.
- Set and tracked performance benchmarks using Jenkins and AWS CloudWatch, leading to better system efficiency.
- Orchestrated effective rollout of systems across Datacentres and AWS environment, maintaining continuous operations.
- Created and updated internal documentation, boosting team knowledge sharing and operational efficiency.
- Implemented solutions for service delivery problems using Pagerduty, increasing system stability.
MercerGurgaon, India
Module Lead
05.2014 - 04.2019
Job overview
- Constructed and tested support-related VB and Batch scripts for Windows environments, improving system reliability and reducing downtime
- Interacted with application development teams to build and enhance middleware software components, resulting in more efficient data processing and integration
- Maintained infrastructure (patching, upgrades, etc.) in the datacenter (bare metal and VMware hosts), ensuring optimal performance and security
- Administered and managed all web sites and FTP sites related issues IIS 5/6/7, leading to improved site availability and user experience
- Worked with Project Lead/Project Manager to communicate business needs and information between business units, operations, network, and firewall groups, ensuring alignment and smooth operations
- Supported existing middleware components like IIS 5/6/7 versions, Windows Servers 2000/2003/2008 versions, AD, SSO, SAML, MUKA, and F5 Load balancers, ensuring system stability and performance
NewgenDelhi, India
Executive - Software Support
05.2009 - 05.2014
Job overview
- Developed and deployed Newgens Document Management Solutions, Workflow Solution, and end to end Imaging software products for large clients across various industries
- Handled technical presentations, organized web demos for international clients, and integrated Newgen products, improving client understanding and adoption
- Configured and deployed web-based applications on various application servers, ensuring seamless integration and functionality
- Provided inputs gathered from customers, prospects, and implementation engineers for Product Roadmap and Test Plan, enhancing product development and testing processes
- Managed customer expectations, UAT Sign Off, and Site Handover, ensuring successful project completion and client satisfaction
Education
Punjabi University
Master of Computer Applications
07.2007
University Overview
Guru Nanak Dev University
Bachelor of Science from Information Technology
03.2004
University Overview
Skills
- Linux
- Hashicorp Vault
- Ansible
- JIRA
- Bash
- Jenkins
- Git
- AWS
- Agile
- Kanban
- CDK
- Typescript
- AWS Cloudformation
- Terraform
- Kubernetes
- Helm
- Github Actions
- Grafana
- NewRelic
- DataDome
- Opsgenie
- Pagerduty
- SRE
- CI/CD
- DevOps
- Infrastructure as Code
- Networking
- Pingdom (Solarwinds)
- Incident Management
- Change Management
- Observability
- Stakeholder Communication
- SaaS
- Scrum
- Snyk
Quote
Lead through influence, not authority!
Languages
Hindi
Native language
English
Proficient (C2)
C2
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Team Lead - Enterprise Cloud & Security Services
ApplyBoard
07.2022 - Current
Senior Devops Engineer
ApplyBoard
12.2020 - 07.2022
DevOps Engineer
ApplyBoard
09.2019 - 12.2020
DevOps Specialist
Texada Software
09.2019 - 11.2020
Application Engineer II
Expedia Canada Corp.
05.2019 - 09.2019
Module Lead
Mercer
05.2014 - 04.2019
Executive - Software Support
Newgen
05.2009 - 05.2014
Punjabi University
Master of Computer Applications
Guru Nanak Dev University
Bachelor of Science from Information Technology
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