Jay Ar Mantala Bagnes
Sorel-Tracy,QC
Summary
To pursue a career using my acquired skills and training in reputable company that would offer career growth, greater challenges, and personal development.
In my 10 years and beyond in Retail, Administrative and Hospitality industry made me whole and effective, I believe that the knowledge and skills built during those years along with my bachelor's degree in Business Marketing Management made me a highly competent and qualified individual in this field. My leadership skills, enthusiasm, burning desire and dedication helped me standout and take more opportunities to develop my career. This challenge me to work more on myself and unleash my true potential. As a result, I can say today that I am more confident and more willing to be a better person soon.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Management Team Member
A&W Canada
Trois-Rives, QC
08.2023 - Current
- Collaborated with company departments to guarantee cohesive branding and strategic product placement.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Developed effective communication methods between teams and departments to ensure smooth transition of information.
- Compiled reports summarizing key findings from research initiatives undertaken by the team.
Food Counter Attendant
A&W Canada
Trois-Rives, QC
06.2023 - 08.2024
- Effectively multitasked within fast-paced environment.
- Monitored stock levels throughout shift and reported any shortages or discrepancies immediately to supervisor and manager.
- Checked quality of ingredients before use to guarantee freshness of products served to customers.
- Handled complaints from customers professionally while maintaining positive attitude towards guests at all times.
Head Waiter
Cipriani/ Al Awwal Road Exit 2
Riyadh, Saudi Arabia
11.2017 - 05.2023
- Checking all areas of the restaurant premises and cleanliness, maintaining a smooth operation
- Supervising all Mis en place at the beginning and closing
- To be well converse with the SOP of the restaurant
- To adhere the opening and closing procedures of the restaurant
- Ensuring all necessary information and documentation are filled in respective areas.
Receptionist / Cashier
Mira Foods Company
Jeddah Governorate, Saudi Arabia
05.2016 - 05.2017
- Major task role is to Answer phone calls, ensuring all the necessary details
- Getting feedback from the team and from the guests
- Preparing operational Documents during opening and closing time
- Making audit at before and after the end of the restaurant operation, ensuring that the sales and profit must be balanced.
Customer Sales Representative
Super Shopping Market Inc. (SM Hypermarket)
Lucena City, Philippines
11.2015 - 02.2016
- Major task role is to prepare all the shelves prior to the operation of the outlet, ensuring all the necessary details
- Ensure that all products are arranged and labelled accurately /and accordingly
- Offering to the client what the store special offer for the day /week promotions
- Ensure that FIFO (First - In/ First - Out) of all the products, to ensure that the first batch of products being delivered are consistently consumed first prior to the weekly /monthly monitoring.
Data Officer
National Bureau of Investigation Philippines
Lucena City, Philippines
03.2015 - 02.2016
- Major task role is to Prepare all the necessary information prior to submission of the applicant declaration, ensuring all the necessary details
- Proper endorsement of all details prior to the completion of the daily report
- Ensure that all the necessary details are correct prior to submission of data to the main office
- Ensure the security of the applicant in all information must be required to be considered for permanent records.
Head of Production
National Bureau of Investigation Philippines
Lucena City, Philippines
08.2010 - 11.2015
- Major task is to ensure that all working areas are all set
- Checking all areas of the restaurant premises and cleanliness., maintaining a smooth operation
- Supervising all Mis en place at the beginning and closing
- To be well converse with the SOP of the restaurant
- To adhere the opening and closing procedures of the restaurant
- Ensuring all necessary information and documentation are filled in respective areas
- Proper endorsement of all details prior to the completion of the daily report.
Education
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services -
Maryhill College
Bachelor in Industrial Technology, Computer Engineering -
Southern Luzon State University
Skills
- Sales
- Training
- Business Administration
Certification
- Youth Congress in Information Technology
- Bring it out Marketing, Moving forward for new Ventures.
- Marketing Conference & Career Enhancement Orientation.
Qualifications Achievements
- Administrative assistant
- Receptionist / Head Cashier
- Employee of the Month October 2016
- Data Encoder
- Clearance Releasing Officer
- Front Desk Personnel
- Crew Trainer President 2013
- Employee of the month 0ctober - December 2011
- Leadership Awardee November 2011
- Olympics Quiz B Champion October 2011
- Certified Crew Trainer Officer Gold standard review for core products October 2012
- Food Safety Officer
Timeline
Management Team Member
A&W Canada
08.2023 - Current
Food Counter Attendant
A&W Canada
06.2023 - 08.2024
Head Waiter
Cipriani/ Al Awwal Road Exit 2
11.2017 - 05.2023
Receptionist / Cashier
Mira Foods Company
05.2016 - 05.2017
Customer Sales Representative
Super Shopping Market Inc. (SM Hypermarket)
11.2015 - 02.2016
Data Officer
National Bureau of Investigation Philippines
03.2015 - 02.2016
Head of Production
National Bureau of Investigation Philippines
08.2010 - 11.2015
Bachelor of Science in Business Administration, Business, Management, Marketing, and Related Support Services -
Maryhill College
Bachelor in Industrial Technology, Computer Engineering -
Southern Luzon State University
Similar Profiles
Kashish Kashish null
CASHIER at A&W CANADACASHIER at A&W CANADA
SANCHIT KHATTARSANCHIT KHATTAR
Inventory Co-ordinator at A&W CanadaInventory Co-ordinator at A&W Canada
Bhoomi VenkatBhoomi Venkat
Server at A&W CanadaServer at A&W Canada