Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jayant Khatter

Edmonton,AB

Summary

Dynamic professional with a proven track record at Fastenal, excelling in customer relationship management, and sales. Demonstrated expertise in financial transactions and risk mitigation, consistently exceeding sales targets. Known for exceptional communication skills and a results-driven approach, fostering strong client relationships, and enhancing service experiences. Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.

Overview

1
1
Certification

Work History

Sales Representative

Fastenal
Toronto, ON
  • Analyzed sales space capacities based on system parameters, securing high stock availability.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Submission Officer

Consulate General of India
Toronto, ON
  • Handled sensitive financial transactions, ensuring accuracy in cash collection.
  • Processed visa and passport applications while maintaining compliance.
  • Assisted clients with inquiries, improving the overall service experience.
  • Maintained positive working relationship with fellow staff and management.
  • Performed careful reviews of applicant data to ascertain compliance with eligibility criteria for economic assistance.
  • Responded promptly to emails, phone calls, and other communications regarding document submissions.

Customer Service Representative

24-7 Intouch (Govt. of Manitoba)
Winnipeg, MB
  • Managed a high volume of inbound customer calls with professionalism.
  • Assisted clients with inquiries, payments, and account-related issues.
  • Resolved customer complaints effectively, ensuring satisfaction.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Bachelor of Business Studies -

Seneca Polytechnic
Toronto, ON
01.2019

Skills

  • Customer Relationship Management (CRM)
  • Financial Transactions & Accuracy
  • Regulatory Compliance & Risk Mitigation
  • Investment & Banking Product Advisory
  • Problem-Solving & Conflict Resolution
  • Cash Handling & Payment Processing
  • Sales & Cross-Selling Financial Products
  • Excellent Communication & Interpersonal Skills
  • Proficiency in MS Office
  • Proficiency in CRM Software
  • Multilingual Abilities

Certification

  • CIFIC Certified
  • First Aid/CPR Certified
  • Class 1 License
  • Security Guard License

Languages

  • English (Fluent)
  • Hindi (Fluent)
  • Punjabi (Fluent)

References

Available upon request.

Timeline

Sales Representative

Fastenal

Submission Officer

Consulate General of India

Customer Service Representative

24-7 Intouch (Govt. of Manitoba)

Bachelor of Business Studies -

Seneca Polytechnic

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Jayant Khatter