Led end-to-end ERP( Prophet 21) integration projects, including planning, execution, testing, and go-live phases, ensuring alignment with business objectives, timelines, and budgets.
Defined and mapped future-state processes, identifying areas for automation and efficiency improvements within the ERP environment.
Managed the design, development, and implementation of ERP solutions, ensuring seamless integration with existing systems and minimal disruption to business operations.
Monitored project milestones, risks, and deliverables using standard project management methodologies (Agile, Waterfall, or hybrid), ensuring successful project delivery.
Supported post-implementation activities, including user training, system documentation, and continuous process improvement initiatives.
IT Consultant
FDM group
10.2021 - 10.2023
Worked at TD Bank as a contract business analyst, supporting PBDE department
Led multiple cross-functional projects aimed at improving operational efficiency and customer experience in the financial services sector, leveraging over 2 years of experience with Microsoft SQL Server for database management and analysis.
Utilized data analysis and reporting tools to generate insights and support strategic decision-making, with a background in Finance/Retail Risk, adding value to risk management strategies.
Ensured compliance with regulatory requirements and internal policies across all projects, demonstrating excellent communication and presentation skills (written and verbal) to convey complex information clearly.
Ensured high data accuracy and consistency through attention to detail and problem-solving skills, collaborating effectively with cross-functional teams and stakeholders, and applying knowledge in SQL development to optimize data integrity.
Inspected equipment, assessed functionality, and optimized controls.
Consulted with engineering team members to determine system loads and develop improvement plans.
Recommended and installed upgrades and helped businesses plan for technology to match growth.
Excellent communication skills, adept at identifying and engaging with key stakeholders., Proven ability to work collaboratively across teams and with partners.
Project Management
Agile, Waterfall, requirements documents, project plans, status reports
Analytical Skills
Capable of conducting thorough business analysis to identify needs and requirements., Expert in analyzing data and databases to identify patterns and trends.