Jay Albert Medenilla
Port Coquitlam,Canada
Summary
Results-driven Business Systems Consultant and Project Manager with over 14 years of experience in business analysis, systems design, and project management. Expertise includes gathering and analyzing business requirements, designing complex enterprise applications, and leading cross-functional teams to deliver impactful solutions. Proven ability to manage medium to large-scale projects while ensuring alignment with business goals and driving process improvements. Strong communication and facilitation skills utilized effectively in implementing IT solutions and managing stakeholder expectations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager / Business Analyst
Online Business Systems
10.2021 - 01.2025
- Company Overview: Digital Transformation and Cybersecurity Consultancy
- Business Systems Analysis: Conducted in-depth analysis of business processes, identified gaps, and proposed technical solutions to improve efficiency and align with organizational goals
- Project Leadership: Managed medium to large-scale projects, including scope, schedule, and budget, ensuring timely delivery and adherence to quality standards
- Stakeholder Engagement: Facilitated communication between business stakeholders and technical teams, ensuring alignment on project goals and requirements
- Agile Methodology: Led Agile ceremonies (daily stand-ups, sprint planning, retrospectives) and maintained product backlogs to prioritize tasks and deliver value
- System Design: Developed comprehensive business requirements, process maps, and system design specifications for enterprise applications
- Post-Implementation Reviews: Conducted reviews to ensure business goals were met and provided recommendations for system tuning and enhancements
- Digital Transformation and Cybersecurity Consultancy
Senior Project Manager
Sprobe Co., LTD.
02.2018 - 06.2021
- Company Overview: ITO and BPO Services Provider
- Systems Integration: Led the development and implementation of internal systems for time management, leave management, and OT approvals, ensuring seamless integration with existing processes
- Requirements Gathering: Translated business requirements into functional specifications and system design documents, ensuring alignment with client needs
- Project Management: Monitored project scope, schedule, and cost, addressing challenges and slippage to ensure on-time delivery
- Technical Design: Assessed system architecture, hardware/software requirements, and implementation strategies to optimize performance
- Stakeholder Collaboration: Worked with cross-functional teams to synthesize findings into actionable deliverables and provided recommendations based on business data insights
- ITO and BPO Services Provider
Application Product Manager / Software Development Lead
Accenture Inc.
07.2010 - 02.2018
- Company Overview: Multinational IT Services and Consulting Firm
- Application Development: Designed and developed enterprise applications, including a career counseling matching system, ensuring alignment with business strategies
- Project Lifecycle Management: Managed end-to-end project delivery, including planning, execution, and risk analysis, while maintaining budget and schedule constraints
- Stakeholder Communication: Presented project goals, plans, and progress reports to senior management, ensuring transparency and alignment with organizational objectives
- Change Management: Spearheaded change management initiatives, including user training and adoption strategies, to ensure smooth transitions to new systems
- Technical Documentation: Developed user manuals, training guides, and help screens to support system implementation and user adoption
- Multinational IT Services and Consulting Firm
Education
Bachelor of Science - Computer Engineering
University of San Carlos
Cebu City, PhilippinesSkills
- Business Systems Analysis and Design
- Project Management (Agile, Waterfall, Scrum)
- Requirements Gathering and Process Mapping
- Stakeholder Engagement and Communication
- IT Service Management (ITIL Certified)
- Systems Integration and Digital Transformation
- Risk Assessment and Change Management
- Technical Documentation and User Training
- Microsoft 365 (PowerPoint, Word, Excel, Visio, MS Project)
- Business Process Modeling
- Solution Design
- Stakeholder Analysis
- Leadership
- MSTeams, Slack, Zoom, Google Meet
- Project development
- Planning and scheduling
- Software development lifecycle
- Project development and lifecycle
Accomplishments
- Successfully led the implementation of a career counseling matching system at Accenture, improving efficiency by 30%.
- Delivered a digital transformation project at Online Business Systems, resulting in a 20% reduction in operational costs.
- Designed and implemented internal systems at Sprobe Co., LTD., improving time management and leave approval processes by 25%.
- Successfully managed multiple technology projects, ensuring on-time delivery and adherence to budget constraints.
- Led cross-functional teams to deliver high-impact solutions aligned with organizational goals.
- Developed and implemented process improvement strategies, resulting in increased efficiency and cost savings.
- Facilitated workshops and produced actionable reports to support decision-making processes.
Availability
Immediately available
Certification
- ITIL Foundation Certificate in IT Service Management
- Lean Six Sigma Yellow Belt
Timeline
Project Manager / Business Analyst
Online Business Systems
10.2021 - 01.2025
Senior Project Manager
Sprobe Co., LTD.
02.2018 - 06.2021
Application Product Manager / Software Development Lead
Accenture Inc.
07.2010 - 02.2018
- ITIL Foundation Certificate in IT Service Management
- Lean Six Sigma Yellow Belt
Bachelor of Science - Computer Engineering
University of San Carlos
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